Jobs in Wood Buffalo, Canada

Job summary

A leading healthcare organization located in Halifax is seeking a bilingual candidate fluent in French and English for a role providing high-quality clinical support. Responsibilities include managing patient inquiries, reporting adverse events, and assisting with patient services. Ideal candidates will have at least 1 year of experience in pharmacy or customer service and the ability to work flexible shifts. This position offers a chance for growth within a supportive environment.

Benefits

Qualifications

• Minimum of 1 year of relevant experience in pharmacy, nursing, or customer service.
• Ability to work rotating shifts from 9am to 9pm AST, Monday to Friday.
• Experience in a call center or healthcare customer service environment is a plus.

Responsibilities

• Provide high-quality clinical support to patients and healthcare providers.
• Manage inbound calls and inquiries adhering to established policies.
• Report adverse events and ensure compliance with requirements.
• Assist with financial means testing and coordinate patient services.
• Participate in team meetings and contribute to service improvement.