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Remote Senior Technical Account Manager, Security & Adoption
Résumé du poste
A leading cybersecurity company is seeking a Senior Technical Account Manager in Canada to oversee post-sale customer relationships and drive technical onboarding. This remote position requires 4+ years in a relevant technical role and skills in customer engagement, communication, and an understanding of security frameworks. Responsibilities include leading technical implementations, acting as a technical advisor, and driving customer success through proactive engagement and collaboration. Join our dynamic team and contribute to securing digital access for businesses.
Prestations
Qualifications
- 4+ years in a customer-facing technical role within a SaaS or security-focused B2B.
- Proven ability to lead technical onboarding and implementation conversations.
- Strong understanding of modern security frameworks and identity protocols.
Responsabilités
- Own post-sale technical relationships, guiding customers from onboarding through adoption.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts to ensure long-term success.
Connaissances
Outils
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.