Jobs in Whitby, Canada

We started Super.com to help maximize lives–both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.

We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.

About the role:

This is a critical role of ‘Team Lead’ for our cross-functional “Cash Advance” Mission Aligned Team (MAT) to help fulfill Super+ members’ immediate Cash needs to manage their emergencies, bills and utilities.

You will be accountable for the OKRs and outcomes of your product domain in growth (performance marketing, organic), acquisition, funnel conversion, approval rates, take rates, retention, LTV:CAC, repayments and other key metrics. You will work directly with risk, engineers, product managers, designers, data analysts, growth leads, legal, compliance and many other cross-functional partners to deliver business results, develop product strategy, execute flawlessly, and measurably enhance Super+ members\' lives. You’ll work with an exceptional Product Manager as your co-pilot to execute your sprints.

You’ll report directly to the Group PM for Financial Products and interface and present to executives (like the GM, Leadership Team) on a routine basis. We are looking for someone who is an excellent leader, has experience with building successful 0-1 products, has scaled existing products, drives teams to execute in ambiguous circumstances, and is able to dig deep into the data, extract key insights, and make critical decisions based on analysis. We want someone with a strong bias for action, takes ownership, and comes with solutions to problems we didn’t know existed.

The teammate that will thrive in this role can sway through great storytelling, can operate deep in the weeds in sprints and ceremonies and also look up to the future, and is able to debate from a first principles and data driven perspective. You’ll experiment routinely, collaborate with research teams weekly, and completely own the roadmap for your MAT. This person is also joining a team committed to changing the landscape of finance for the underbanked and underserved in the United States of America. If this sounds like you, let’s talk!

What you’ll be working on

• Drive Outcomes - Set and deliver on OKRs and the mission of the MAT, update the appropriate stakeholders as to challenges, wins, and blockers, and ultimately be held accountable for the outcomes of your team and mission. Do whatever it takes for your team to win. Lead weekly, monthly and quarterly reviews.
• Lead the MAT & Roadmap - Be accountable for your cross-functional MAT team, their performance, and outcomes. Collaborate and lead with your co-pilot in sprint and agile ceremonies deep in the weeds to get teams unblocked and work with the GM and GPM to plan out where the team is headed at the top level. Own the roadmap from end-to-end in terms of output and impact.
• Write, Launch, and Review PRDs & Experiments - Create detailed documentation for products and experiments; review documents that your team produces, and launch them to our users. Study the impact of these products and make decisions on outcomes. Define and study the best KPIs that define winning.
• Manage Stakeholders - Influence key executives (GM, CEO, CTO etc), leaders (GPM, Directors, Managers etc) and adjacent MAT lead teammates. Keep your vertical and product colleagues in step with you, be in step with them, and operate as an effective leader of leaders and teammates.
• Analyze, Research, and Assess - Dig deep into Amplitude, interviews, UXR research, Hotjar, and many other tools to understand the customer, their needs and jobs to be done, the performance of the product and business, and more, so that you make strong, data-driven decisions. Present insights to key leaders on a routine basis.
• Own the Experience- Take accountability for the customer experience from end to end in your domain, ensuring the customers needs are met with high quality products. Know when to compromise and put your foot down, and truly solve your customer’s problems.
• Build Customer Empathy - Research, listen to, and understand our customers and their needs along with the unique financial situations they face. Actively use and engage with the product to QA what we’re building and build empathy for the people who use our products on a daily basis.

• 5+ years in B2C product management, with prior experience in finding PMMC fits, Lending products, Cash Advance products, Growth, or engagement / retention focused product development
• 2+ years of Business or P&L Ownership
• 2+ years of experience in financial products with consumer fintechs, or similar
• 3+ years collaborating with growth, design, engineering, data, or risk teams
• Demonstrated strong leadership skills and ability to mentor teammates
• Can show successful products in the market that you\’ve shipped 0 to 1 and that you\’ve scaled on from 1 to 100
• Strong project management & excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentation)
• Data driven analytical thinking, and back statements up with facts and examples
• Ability to thrive in ambiguity with a strong bias for action
• Humble, flexible, and willing to jump into weeds and able to jump back up to the right altitude. Gets hands dirty in execution mode routinely and then shifts to think about what is ahead in 3-6 months.

• Background in data analytics, or Risk
• Mastery of product management principles (e.g. Reforge, PMMC fit, etc)
• Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite
• Deep understanding of subscription and membership models and space
• Experience with UXR and customer, competitive, and market research

$154,000 - $216,000 a year As a remote-first organization we use benchmarking data reflective of your geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.

USA $154,000 - $216,000 USD

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.

At Super.com, we believe in supporting our team so they can thrive—both at work and in life.

Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.

Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.

Everyday Perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.

Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.

Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.

Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.

Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.