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Disability National Admin Team Lead – Remote
Job summary
A financial services leader is seeking an Associate Manager for the Disability National Admin team in Southwestern Ontario. This role requires strong leadership abilities and expertise in disability case management. You will lead a team of 20, focusing on strategic development and continuous improvement. The ideal candidate has problem-solving skills and can thrive in a dynamic work environment. Proficiency in both English and French is a plus. Competitive salary range is provided based on location and experience.
Benefits
Qualifications
- Call Centre or disability case management experience preferred.
- Proficiency in English and French is an asset.
- Ability to foster a growth mindset in the team.
Responsibilities
- Provide leadership to a team of approximately 20.
- Help develop and retain top industry talent.
- Participate in strategic development of the DNA team.
- Promote continuous improvement and address escalations.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.