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A local pharmacy chain is seeking a Customer Service Representative to provide excellent service at their retail location. The role involves maintaining a neat checkout area, processing transactions accurately, and engaging positively with customers. Ideal candidates will possess strong organizational and computer skills, emphasizing attention to detail. Competitive hourly wages range from $19.00 to $22.00, reflecting experience and location.
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
To provide prompt and superior customer service at the retail postal outlet.
Maintain excellent customer service and checkout area
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
Ensures proper documentation completed with respect to customers receipt and return of goods
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory
Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Efficiency in processing the customer order
Strong computer and register skills
Well organized with the ability to record keep
Detail oriented
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche : $19.00 - $22.00 / 19,00$ - 22,00$ (per hour / de l’heure) A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.