Jobs in Richmond Hill, Canada
Mid Java Developer — FinTech, Spring & Hibernate Expert
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AI Voice QA Engineer – Automation & Embedded Testing
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Discover more opportunities than anywhere else. Find more jobs nowGrowth Marketing Lead: Creative Storytelling & Paid Growth
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Remote Insurance Sales Associate — Uncapped Earnings
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Remote Entry-Level Customer Sales Specialist
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Connect with headhunters to apply for similar jobsRemote Insurance Sales Associate — Uncapped Earnings
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Remote Entry-Level Customer Sales Specialist
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Impactful SEO & Outreach Lead for Canine Community
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Staff ML Engineer: Architect, Message Security Detection
Abnormal Security
Growth Marketing Manager - Remote, Data-Driven Growth
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Remote Learning Designer (AI-Enhanced) – 10 Months
Cogeco Connexion
Digital Learning Designer - 10-Month Contract (Remote)
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Staff SecOps Engineer: Threat Modelling & Open Source
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Japan Brand Community Marketing Lead - Climbing & Events
Arc'teryx Equipment
Remote FR/EN Technical Support Specialist
Job summary
A leading medical technology company is seeking a Bilingual French and English Technical Support Specialist to provide troubleshooting support for cytology and molecular products. The role involves assisting customers with diagnostics instruments via phone and email, requiring a strong technical background and excellent communication skills. Ideal candidates hold a Bachelor's degree in a relevant field and are eager to start their career in the medical technology space.
Qualifications
- Ability to troubleshoot Laboratory Information Systems interfaces and/or network computers.
- Experience as a Cytology Prep Technician is desired.
- Understanding of DNA, RNA, Cytology concepts.
Responsibilities
- Provide customers with service and product troubleshooting via phone and email.
- Document calls in the CRM system and escalate issues as needed.
- Provide Technical Support team with troubleshooting training.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.