Jobs in Richmond Hill, Italy

• Analyzing engagement data provided by staff for quality assurance
• Reconciling engagement data and creating quarterly reports
• Developing custom views
• Providing coaching and support to existing and new CRM users
• Proposing system enhancements to support business needs

Participating in any organization-wide business needs assessments related to CRM.

Using 2 Reference Contracts, the bidder must demonstrate experience providing Information / Records Management / Recordkeeping Specialist services for a Public Sector client (Federal, Provincial, Municipal, Crown Corporation, or Agency). The reference contracts must meet ALL the following criteria:

• Provided services related to management and optimization of CRM tools
• Minimum contract period of 12 months, including any exercised options
• Completed or underway within the last 60 months from the issuance date of this RFP

The bidder must provide:

1. Name of the private company or government agency/department
2. Contract number
3. Contract period
4. Contract amount
5. Brief description of the services for each resource category