Digital Counsellor

LifeWorks; Winnipeg; Remote; CAD 55,000 - 75,000; Full time

Job summary

A leading company is seeking a Counsellor or Social Worker to deliver remote counselling services for TELUS Health in Manitoba. The role involves providing solution-focused therapy to clients while managing administrative tasks within a supportive environment. Ideal candidates will possess a Master's Degree and relevant professional registrations, along with strong time-management and client management skills.

Benefits

Flexible benefit plan from day one

Paid time off including vacation, well-being, & professional development days

Clinical supervision and career growth opportunities

Clinical excellence bonus incentive

Professional membership renewal allowance

Qualifications

• Master’s Degree in Counselling, Psychology, or Social Work required.
• Registration with a Professional College or Association necessary.
• Experience in counselling preferred.

Responsibilities

• Provide digital counselling services for TELUS Health EAP clients.
• Engage in solution-focused therapy for complex life challenges.
• Manage administrative requirements per clinical models.

Skills

Solution-focused approach

Time-management

Client management

Education

Master’s Degree in Counselling, Psychology, or Social Work

Registration with a Professional College or Association

Job description

Counsellor or Social Worker
Anywhere Manitoba
Permanent Full Time, Fully remote

Summary:

Reporting to the Regional Clinical Manager, you will provide digital counselling services for TELUS Health Employee Assistance Program (EAP) clients in Manitoba.

Our Counsellors:

• Engage in solution-focused therapy, supporting clients dealing with complex life challenges.
• Support clients in taking an active role in change using a strength-based approach.
• Provide excellent clinical services and embrace TELUS Health's culture of continuous learning.
• Manage administrative requirements as per TELUS Health's clinical models.

Core qualifications and skills:

• Master’s Degree in Counselling, Psychology, or Social Work.
• Registration with a Professional College or Association.
• Ability to set short-term objectives and employ a solution-focused approach.
• Capability to manage high-risk cases, including clients who pose a threat to self or others.
• Excellent time-management skills to handle a large volume of clients.
• Previous counselling experience working with professionals is an asset.

Benefits offered by TELUS Health:

• A flexible benefit plan from day one.
• Paid time off including vacation, well-being, & professional development days.
• Clinical supervision and career growth opportunities.
• Clinical excellence bonus incentive.
• Professional membership renewal allowance.
• Access to TELUS Health EFAP & Virtual Wellbeing services.

About us:

We are a people-focused, customer-first, purpose-driven team committed to innovation and improving lives through technology solutions. We foster a culture of innovation that empowers our team to solve complex problems and create meaningful human outcomes in a digital world.

TELUS values diversity and is committed to fair employment practices. We provide accommodations for applicants with disabilities during the recruitment process. All team members working at a Data Center or with access to sensitive technology are subject to security screening as per our Data Center Security Policy. We require full COVID-19 vaccination for all employees joining TELUS Health Care Centres.

Note for Quebec candidates: If English knowledge is required, it is for regular communication with external/internal parties or using English applications/software as part of duties.

By applying, you consent to sharing your information with TELUS Group of Companies’ Talent Acquisition team(s) and relevant leaders involved in the selection process.