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Remote ArcGIS Online Support Specialist
Job summary
A leading GIS solutions provider is seeking a Remote ArcGIS Support Consultant to join their team. The successful candidate will deliver expert support for Esri's GIS products while collaborating with clients to resolve their issues. With a competitive salary range of $72,000 to $82,300 annually, this position prioritizes customer service and technical skills in a collaborative environment. Join us to make a significant impact in a company that values employee well-being and continuous learning.
Benefits
Qualifications
- Minimum of 3 years of experience with ArcGIS Online.
- Strong working knowledge of ArcGIS Experience Builder, ArcGIS Survey123, and ArcGIS Field Maps.
- Ability to work independently and collaboratively in a fast-paced environment.
Responsibilities
- Provide exceptional customer service by actively listening to inquiries and providing timely solutions.
- Troubleshoot problems on behalf of clients and maintain an accurate summary of support requests.
- Collaborate with customer support teams to resolve complex issues.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.