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Hotel Reservationist | Work From Home

Destination Knot

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USD 40,000 - 65,000
Today
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Hotel Reservationist | Work From Home
Destination Knot
Kentucky
Remote
USD 40,000 - 65,000
Full time
Today
Be an early applicant

Job summary

A travel and hospitality company is seeking a Hotel Reservationist to join their remote team. In this role, you'll assist clients with hotel bookings, provide recommendations, and ensure a seamless travel experience. Ideal candidates have customer service experience and strong communication skills. This position offers a flexible, fully remote work schedule and opportunities for performance-based incentives.

Benefits

Flexible, fully remote work schedule
Training and onboarding support
Access to hotel booking tools and resources
Incentive-based performance opportunities

Qualifications

  • Prior experience in hotel booking, hospitality, or customer service preferred.
  • Must be 18 years or older with a reliable computer and internet connection.

Responsibilities

  • Assist clients with hotel and resort bookings through approved online platforms.
  • Handle changes, cancellations, and special client requests professionally.
  • Collaborate with team members to ensure high levels of client satisfaction.

Skills

Customer service
Communication
Organizational skills
Attention to detail
Use of online reservation systems
Job description
Overview

Hotel Reservationist | Work From Home

Position Overview

We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

Key Responsibilities
  • Assist clients with hotel and resort bookings through approved online platforms
  • Provide lodging recommendations based on destination, travel dates, and budget
  • Accurately input reservation details and confirm all booking components
  • Handle changes, cancellations, and special client requests with professionalism
  • Maintain up-to-date client records and communication logs
  • Monitor hotel promotions and availability to offer the best value
  • Collaborate with team members to ensure high levels of client satisfaction
Qualifications
  • Prior experience in hotel booking, hospitality, or customer service preferred
  • Excellent communication and interpersonal skills
  • Strong organizational skills and attention to detail
  • Ability to work independently in a remote setting
  • Comfortable using online reservation systems and digital tools
  • Must be 18 years or older with a reliable computer and internet connection
  • Passion for service and a strong interest in the travel and hospitality industry
What We Offer
  • Flexible, fully remote work schedule
  • Training and onboarding support
  • Access to hotel booking tools and industry resources
  • A supportive, collaborative work environment
  • Incentive-based performance opportunities and travel perks
Work Environment

This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.

Salary

$40,000 - $65,000 a year

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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