Hotel Reservationist | Work From Home

Destination Knot; Kentucky; Remote; USD 40,000 - 65,000; Full time

Job summary

A travel and hospitality company is seeking a Hotel Reservationist to join their remote team. In this role, you'll assist clients with hotel bookings, provide recommendations, and ensure a seamless travel experience. Ideal candidates have customer service experience and strong communication skills. This position offers a flexible, fully remote work schedule and opportunities for performance-based incentives.

Benefits

Flexible, fully remote work schedule

Training and onboarding support

Access to hotel booking tools and resources

Incentive-based performance opportunities

Qualifications

• Prior experience in hotel booking, hospitality, or customer service preferred.
• Must be 18 years or older with a reliable computer and internet connection.

Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms.
• Handle changes, cancellations, and special client requests professionally.
• Collaborate with team members to ensure high levels of client satisfaction.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Use of online reservation systems

Job description

Overview

Hotel Reservationist | Work From Home

Position Overview

We are seeking a dependable and service-oriented Hotel Reservationist to join our remote team. In this work-from-home role, you’ll assist clients in researching, selecting, and reserving hotel accommodations, ensuring accuracy, quality service, and a seamless travel experience.

Key Responsibilities

• Assist clients with hotel and resort bookings through approved online platforms
• Provide lodging recommendations based on destination, travel dates, and budget
• Accurately input reservation details and confirm all booking components
• Handle changes, cancellations, and special client requests with professionalism
• Maintain up-to-date client records and communication logs
• Monitor hotel promotions and availability to offer the best value
• Collaborate with team members to ensure high levels of client satisfaction

Qualifications

• Prior experience in hotel booking, hospitality, or customer service preferred
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to work independently in a remote setting
• Comfortable using online reservation systems and digital tools
• Must be 18 years or older with a reliable computer and internet connection
• Passion for service and a strong interest in the travel and hospitality industry

What We Offer

• Flexible, fully remote work schedule
• Training and onboarding support
• Access to hotel booking tools and industry resources
• A supportive, collaborative work environment
• Incentive-based performance opportunities and travel perks

Work Environment

This is a work-from-home position ideal for individuals who enjoy supporting others, thrive in an organized virtual setting, and take pride in delivering excellent customer service in the travel and hospitality space.

Salary

$40,000 - $65,000 a year