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MMS Customer Technology Service Desk Representative

Be among the first applicants.
McKesson’s Corporate
Richmond
Remote
USD 60,000 - 80,000
Be among the first applicants.
Yesterday
Job description

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MMS Customer Technology Service Desk Representative

Apply remote type: Fully Remote

Locations: USA, VA, Richmond or Remote

Time type: Full time

Posted on: Yesterday

Job requisition id: JR0132124

McKesson is a Fortune 10 company impacting healthcare worldwide. We deliver insights, products, and services to make quality care accessible and affordable. We care about your growth, impact, and innovation. Join us to shape the future of health.

Our Customer Technology Support team seeks motivated individuals for supporting healthcare technology products via phone, email, and ticketing systems.

Our products include:

  • Supply Manager e-commerce ordering system
  • ORBITS inventory and charge management suite, including barcode scanning
  • Other upcoming products

This role involves being a knowledge expert, supporting services, and resolving connectivity and web issues. Support hours are Monday to Friday, 7AM-7PM CT.

Minimum Requirements:

  • 0-1 years of experience or vocational qualification

Critical Skills:

  • Intermediate MS Office skills (Word, Excel)
  • Experience with escalation/ticketing systems

Additional Skills:

  • Customer service, instruction, and resource coordination
  • Active listening and comprehension
  • Critical thinking and problem solving
  • Basic computer technology knowledge; certifications like A+ are a plus

We offer a competitive total rewards package, including base pay ($16.77 - $27.95), bonuses, and benefits. For more info, click here.

Equal Opportunity Employer

McKesson values diversity and inclusion. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, or genetic information. More policies are available on our EEO page.

Join us at McKesson!

About Us

McKesson is a Fortune 10 healthcare impact leader, dedicated to making health accessible and affordable. We foster growth, impact, and innovation. Be part of shaping future health today.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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