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Retail Sales Associate, Full Time (Customer Operations) - Conestoga Mall
Job summary
A leading retail company in Kitchener, Canada is seeking individuals to provide excellent customer service and enhance the customer shopping experience. Responsibilities include engaging with customers, driving sales, and supporting store operations. The ideal candidates will possess strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Flexibility to work varied schedules is required, and opportunities for career advancement are available.
Benefits
Qualifications
- Strong communication skills to effectively interact with customers and team members.
- Customer-focused mindset with the ability to deliver exceptional service.
- Ability to thrive in a fast-paced retail environment.
- Flexibility to work a varied schedule, including holidays, evenings, and weekends.
- Capability to lift up to 30 lbs and maneuver around the sales floor and stockroom.
Responsibilities
- Provide excellent customer service to foster brand loyalty and enhance customer experience.
- Engage with customers and utilize suggestive selling techniques to drive sales.
- Support various store operations, including sales floor, fitting room, cash wrap, and back of house.
- Maintain a clean and organized work environment.
- Handle customer interactions, including issues and returns, professionally and courteously.
Skills
Employer Industry: Retail
- Opportunity to engage with customers and enhance their shopping experience
- Potential for career advancement within the organization
- Flexible work schedule, including evenings, weekends, and holidays
- Collaborative and positive work environment
- Emphasis on continuous learning and improvement
- Chance to be part of a brand that values customer loyalty and service
- Provide excellent customer service to foster brand loyalty and enhance customer experience
- Engage with customers and utilize suggestive selling techniques to drive sales
- Support various store operations, including sales floor, fitting room, cash wrap, and back of house
- Maintain a clean and organized work environment
- Handle customer interactions, including issues and returns, professionally and courteously
- Strong communication skills to effectively interact with customers and team members
- Customer‑focused mindset with the ability to deliver exceptional service
- Ability to thrive in a fast‑paced retail environment
- Flexibility to work a varied schedule, including holidays, evenings, and weekends
- Capability to lift up to 30 lbs and maneuver around the sales floor and stockroom
- Experience in retail or customer service roles
- Familiarity with retail technology and operational processes
- Strong problem‑solving skills and a focus on continuous improvement
- Willingness to accept feedback and take action for personal development
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.