Inside Sales Representative

National Rent-All Inc; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

A rental service provider in Canada is seeking an Inside Sales Representative to manage rental quotations, reservations, and customer accounts. The ideal candidate should have 1-3 years of experience in construction sales or customer service and possess strong communication, organization, and relationship-building skills. The role involves negotiating prices, handling deliveries, and maintaining customer satisfaction. The company offers a competitive salary range of $22.50-$28.00 per hour, along with a comprehensive benefits package.

Benefits

Dental care

Extended health care

Vision care

Extensive EFAP program

Virtual Urgent Care

Qualifications

• 1-3 years of construction sales and customer service experience.
• Valid driver's license with acceptable driving record.
• Proficient in Microsoft Office products.

Responsibilities

• Process rental quotations, reservations and contracts.
• Establish new rental and sales accounts by serving customers.
• Negotiate prices on equipment rentals.

Skills

Construction sales experience

Customer service skills

Relationship-building skills

Multitasking ability

Strong communication skills

Tools

Microsoft Office

Texada Rental Software

Job description

We are seeking an Inside Sales Representative with 1-3 years of construction sales or customer service experience. In this role, you will manage rental quotations, reservations, and customer accounts, while promoting company products and services through strong communication, organization, and relationship‑building skills. The ideal candidate is a competitive self‑starter who thrives in fast‑paced environments and understands the full sales process.

Key Responsibilities

• Process rental quotations, reservations and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Maintain a clean and presentable showroom, sufficiently stocked with merchandise
• Research and maintain a database of contacts and leads
• Schedule and execute strategic cold calls to new and current customers
• Track and log lost rentals
• Implementation, continuous improvement, and support of Texada Rental Software
• Add visibility to the sales process with consistent and accurate reporting and documentation
• Promote any other goods, or services, that the Company has to offer
• Profile new and existing customers while ensuring existing customer satisfaction with products, or services
• Keep current on product knowledge, features and benefits of all equipment potential saleable by the Company
• Other duties assigned as needed

Requirements

• 1-3 years of construction sales and customer service experience
• Valid driver's license with acceptable driving record
• Proficient in Microsoft Office products
• Strong relationship-building and customer service skills
• Excellent communication, interpersonal, teamwork, and presentation abilities
• Skilled at multitasking in fast-paced environments while maintaining a positive attitude
• Keen attention to detail with strong organizational and time management skills
• Demonstrated initiative; able to work independently and collaboratively
• Competitive, disciplined, and goal-oriented self-starter
• Full understanding of the sales process
• Effective problem-solving and ability to interact across departments

Benefits

Pay Range: $22.50-$28.00

• Dental care
• Extended health care
• Vision care
• Extensive EFAP program
• Virtual Urgent Care

Accommodations

National Rent-All Inc. are committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [e-mail].

AI Usage

As part of our hiring process, we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role, ensuring a fair and consistent evaluation process. By clicking "Apply," you acknowledge and consent to the use of AI in our recruitment workflow.