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Client Service Representative - Remote
Job summary
A benefits provider in Canada is expanding its team and seeks motivated individuals to help explain benefits and maintain client relationships. This position offers flexibility with remote work, structured training, and performance-based advancement opportunities. Ideal candidates have strong communication skills and experience in customer-facing roles.
Benefits
Qualifications
- Must be legally authorized to work in Canada.
- 1+ year of experience in customer support, administration, or client-facing roles preferred.
Responsibilities
- Explaining benefit options clearly and effectively over Zoom.
- Ensuring accurate and compliant documentation.
- Maintaining long-term client relationships through consistent follow-up.
- Working collaboratively with team members to improve efficiency and service delivery.
Skills
Education
We partner with unions, credit unions, associations, and their members across Canada to provide permanent benefits that protect what matters most. Our focus is on serving working families and ensuring every child has the coverage they need. We’re now expanding our team and looking for motivated, people-driven individuals to grow with us.
- Explaining benefit options clearly and effectively over Zoom
- Ensuring accurate and compliant documentation
- Maintaining long-term client relationships through consistent follow-up
- Working collaboratively with team members to improve efficiency and service delivery
- Must be legally authorized to work in Canada
- High school diploma or equivalent (post-secondary an asset)
- 1+ year of experience in customer support, administration, or client-facing roles preferred
- Strong verbal and written communication skills
- Excellent organizational and documentation abilities
- Adaptability in a fast-paced environment
- Problem-solving mindset with attention to detail
- Collaborative and team-oriented attitude
- Comprehensive Benefits – dental, prescription coverage, travel insurance, and more
- Flexibility & Freedom – fully remote with a schedule that fits your lifestyle
- Career Growth – structured training and performance-based advancement opportunities
- Rewards & Recognition – incentive trips and performance bonuses
- Positive Culture – inclusive, supportive environment where your contributions are valued
If you’re ready to build a career that combines purpose, flexibility, and growth, apply today to take the first step toward your future.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.