Jobs in Greater Sudbury, Kanada

Employer Industry: Customer Service and Technical Support

Why consider this job opportunity:
- Salary up to $19.50/hr, with additional performance-based incentives
- Comprehensive benefits including medical, dental, and vision insurance, as well as a registered retirement savings plan
- Opportunities for career advancement, with 80% of leaders promoted from within
- Work-from-home convenience, fostering a flexible work environment
- Access to daily pay options, allowing early access to earnings
- Supportive culture with various employee resource groups and wellness programs

What to Expect (Job Responsibilities):
- Provide friendly and effective customer support via inbound and outbound calls
- Troubleshoot and resolve technical issues related to client products
- Track and document customer interactions in databases
- Maintain knowledge of client products, such as smartphones and computers
- Deliver exceptional customer experiences with a focus on relationship building

What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Strong problem-solving skills and ability to multitask in a fast-paced environment
- Proficiency in using technology and navigating computer systems
- Availability to work during operational hours, with a changing schedule every 3 months based on performance

How to Stand Out (Preferred Qualifications):
- Familiarity with iOS and/or MacOS or comparable technology
- Experience in a remote work environment
- Strong communication skills for effective customer interactions
- Eagerness to learn new technologies and adapt to changes

#CustomerService #TechnicalSupport #RemoteWork #CareerGrowth #EmployeeBenefits

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