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Finnish Customer Service Specialist Banking - all genders
Job summary
Ein internationales Unternehmen sucht Kundenservice-Spezialisten (m/w/d) zur Unterstützung finnischer Kunden im Bankwesen. Sie bieten herausragenden Service am Telefon und in schriftlicher Form. Dafür ist keine vorherige Erfahrung im Finanzwesen erforderlich, da umfassende Schulungen angeboten werden. Die ideale Kandidatin oder der ideale Kandidat spricht fließend Finnisch und zeigt große Leidenschaft für Kundenservice.
Qualifications
- Leidenschaft für hervorragenden Kundenservice.
- Fähigkeit, schnell in einem dynamischen Umfeld zu arbeiten.
- Unterstützung der Kollegen bei der Entwicklung.
Responsibilities
- Fantastischen Service für finnische Kunden telefonisch und schriftlich bieten.
- Beratung zu Kontoabfragen, Zahlungen und mobilem Banking.
- Systeme aktualisieren und Gespräche genau dokumentieren.
- Sicherstellen, dass alle Prozesse korrekt eingehalten werden.
Skills
We are looking for Customer Service Specialists (m/f/d) who display outstanding qualities. You'll provide professional and amazing customer service in a banking environment.
- Providing fantastic service and support to Finnish customers over the phone and in writing
- Advising Finnish customers on all types of queries such as: balance enquiries, making payments, internet banking, card management, using their mobile app
- Updating systems, making sure you attend to every detail and record all conversations with 100% accuracy
- Following the correct processes to make sure customers are safe
- Passionate about providing unparalleled levels of customer service and convenience
- Able to work and learn quickly in a fast paced, fun and dynamic environment
- You always support colleagues to develop their skills.
- We are looking for Finnish speaking Customer Service Specialists who want to be part of this project.
- You'll also need to be able to balance building relationships with your customers with attention to detail
- Right from the start, you will receive full training and great support so you don't need previous experience of finance or banking.
Wir freuen uns Sie kennenzulernen! Sie können uns Ihre Bewerbung an bewerbung@030-workstation.de senden.
Ihr Kontakt
Workstation AG
Herr Robert Kühnl
Alt Moabit 96 B
10559 Berlin
Telefon +49 30 43024324
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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