Strategic IT Change Lead for Salesforce ERP

PQA Testing; Toronto; Remote; CAD 80,000 - 110,000; Full time

Job summary

A leading software testing services company is seeking an IT Change Manager to guide the change management process for their Salesforce ERP implementation. The ideal candidate will have over 5 years of experience in IT change management within large environments, alongside strong Salesforce platform knowledge. This role requires excellent communication and stakeholder management skills. Benefits include dental insurance, paid time off, and flexible work arrangements.

Benefits

Dental Insurance

Paid Time Off

Flexible Work

Qualifications

• 5+ years of experience as an IT Change Manager.
• Experience in large-scale ERP or CRM environments.
• Familiarity with Agile or DevOps environments.

Responsibilities

• Develop and implement IT change management framework.
• Lead Change Advisory Board (CAB) meetings for approvals.
• Ensure compliance with internal policies and regulatory standards.

Skills

Excellent communication skills

Stakeholder management skills

Salesforce platform understanding

Experience with ITIL frameworks

Education

Bachelor’s degree in Business Administration or related field

Tools

Salesforce DX

ServiceNow

Azure DevOps

Job description

A leading software testing services company is seeking an IT Change Manager to guide the change management process for their Salesforce ERP implementation. The ideal candidate will have over 5 years of experience in IT change management within large environments, alongside strong Salesforce platform knowledge. This role requires excellent communication and stakeholder management skills. Benefits include dental insurance, paid time off, and flexible work arrangements.