Jobs in Burnaby, Kanada

Employer Industry: Customer Service and Technology Solutions

• Salary range of $16-$20/hr, plus performance-based incentives
• DailyPay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Opportunities for career advancement and personal development with a focus on diversity and inclusion
• Flexible remote work environment allowing for a work-from-home setup
• Supportive company culture with networking groups and mentorship programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Eagerness to learn new technologies
• Strong commitment to customer satisfaction
• Proficiency in using desktop or laptop computers for work-related tasks
• Open availability for various shift schedules

#CustomerService #RemoteWork #CareerGrowth #DiversityAndInclusion #TechSolutions

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