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Join to apply for the Junior Property Claims Adjuster role at Max Insurance

Max Insurance is seeking a smart, motivated claims professional to join our mission to provide exceptional customer experiences to Canadians.

At Max, we offer the opportunity to :

• Join an energetic and rapidly growing team, with excellent flexibility & benefits
• Create real impact through integration of your expertise into the claims process
• Use industry leading technology to deliver the best possible claims experiences to policyholders

Max Insurance is looking for an exceptional Junior Claims Adjuster to help drive excellence in our claims function for moderate to highly complex residential property claims. To offer our policyholders a fast and positive customer experience, we use proprietary systems that have streamlined and automated many of the legacy inefficiencies in the claims process. Our adjusters will have access to tools never seen in the industry before, all focused on making the claims process easier so that our customers can get back on their feet faster.

• Investigate, evaluate, analyze, negotiate, and settle residential property claims in accordance with Max Insurance’s claims procedures and guidelines
• Review all relevant policy wordings and acts to determine coverage, damages, and liability
• Maintain ongoing communication and status updates to customers until file closure
• Determine appropriate settlement amount based on independent judgment, Xactimate estimates, contractor estimates, and application of applicable limits and deductibles
• Establish accurate claim and expense reserves and update promptly as new information is received

• 2 – 3 years of desk adjusting experience handling personal lines claims (property experience preferred)
• Experience handling water damage claims
• Ability to handle a varying range of low to medium complexity claims
• Experience working with large national contractors
• Drive and an eagerness to roll up their sleeves and get to work
• A desire to work in a dynamic and fast-paced environment
• Mindset focused on helping customers get back on their feet quickly
• General understanding of basic building construction
• Experience with Xactimate estimates
• Ability to be empathetic to customers in their time of need
• A desire to build a career with a company with exponential growth potential

• Health Care and Wellness : Comprehensive benefits with additional health care spending allowances
• Educational Growth : Support for lifelong learning for those looking to accelerate their career
• Tools for Success : A full suite of state-of-the-art Mac products
• Meeting-Free Focus : Dedicated time to thoughtfully navigate the most important deliverables
• Paid Volunteer Hours : Support for community involvement
• Flexible Hours : Healthy personal-professional balance

• Family comes first : Promote work-life balance and flexibility; staff should feel safe to handle family emergencies
• Flat Structure : All team members are treated equally and are encouraged to contribute perspective
• Better Together : Work as a united team to overcome challenges
• Always Improving : Strive to continually improve culture and support one another

Note: Max Insurance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

• Seniority level : Associate
• Employment type : Full-time
• Job function : Customer Service
• Industries : Insurance

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