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Join to apply for the Senior Executive Assistant, Global Marketing Strategy role at Destination Canada

CA$63,707.00/yr - CA$79,633.00/yr

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Employment Type: Full Time / Hybrid / Term (3-year fixed term contract)

Posting Close Date: May 11, 2025

Tourism is the heartbeat of communities from coast to coast to coast. At Destination Canada, our aspiration for the tourism industry is to generate wealth and wellbeing for all of Canada and enrich the lives of our guests. Our mission is to influence supply and build demand for the benefit of locals, communities and visitors through leading research, alignment with public and private sectors, and marketing Canada nationally and abroad. We seek diverse, ingenious thinkers teeming with intellectual curiosity and a deep desire to grow Canada’s tourism industry – strengthening the socio-cultural, environmental and economic vitality tourism brings to Canada.

We are seeking a Senior Executive Assistant to provide advanced administrative, operational, and executive support to our Senior Vice President, Marketing Strategy & Chief Marketing Officer. In this role, you will oversee and implement a wide range of administrative services, including calendar management, travel and event coordination, providing financial support, information management, and communication services.

You will also serve as a central point of contact for internal and external stakeholders, addressing emerging issues with discernment, proactivity and an excellent understanding of organizational issues. As a Senior Executive Assistant, you will demonstrate a deep understanding of executive needs and organizational nuances, effectively handle complex and high-stakes responsibilities, and represent the Executive's brand and interests. This position also includes providing project coordination support to the Executive and their wide organizational unit. If you are known for your leadership, proactivity and ability to understand the environment, we’d love to hear from you.

• Strategic Executive Support:
  • Plans, directs and coordinates the development and delivery of executive services required to meet the overall business needs of the Executive. Proactively identifies and addresses Executive's needs, manages processes and workflows seamlessly, manages the executive's time effectively and in line with priorities.
  • Advises the Executive on relevant issues and remains up-to-date on emerging issues.
  • Maintains and fosters effective liaison with other areas of the organization and stakeholders in order to manage and coordinate emerging issues for a timely resolution.
• Project Coordination:
  • Supports in the execution and planning of various projects, including setting timelines, managing project schedules, and tracking key milestones.
  • Coordinates tasks, roles and responsibilities among project team members, ensuring deadlines are met and deliverables are complete on time and on budget.
• Communications:
  • Acts as a focal point and gatekeeper for incoming inquiries and requests for the Executive.
  • Manages and organizes a high volume of incoming and outgoing correspondences and ensures that all outgoing correspondence meets protocol requirements and internal standards.
  • Develops and maintains communications links and an extensive network with senior management, partners, senior officials of industry, etc. to foster effective working relationships for the management and coordination of sensitive issues; and ensures collaboration and identifies, coordinates and advises on key requirements and expectations of the Executive.
• Event & Travel Coordination:
  • Arranges and coordinates meeting and event logistics for the Executive and the business unit.
  • Coordinates and manages travel arrangements, bookings, and travel expenses for the Executive(s).
  • Prepares detailed itineraries and agendas.
• Calendar Management & Meeting Preparation:
  • Arranges conference calls and meetings for the Executive.
  • Develops and circulates meeting materials, including, but not limited to meeting agendas, documentation, and meeting minutes.
  • Manages the complex needs of the Executive's schedule and calendar, which includes organizing private, sensitive and confidential meetings.
• Administrative Support:
  • Prepares, reviews, and proofreads documents, reports, presentations and briefings, and handles meeting minutes when necessary.
  • Manages administrative tasks related to service providers, including credit cards, travel arrangements, office supplies, beverages, and remote conferencing. Ensures these products and services are consistently available, and that they follow established policies and procedures.
  • Provides advice, information and instructions to Destination Canada employees related to administrative and other services and Destination Canada control features required for those services.
  • Manages day-to-day financial duties, including processing and managing invoices and expenses and reviewing monthly GL statement, while following financial and procurement policies.
  • Monitors and reports on financial activities, ensuring compliance with established guidelines and standards.
  • Prepares budget and financial reports, including variance and forecast reports, and provides advice and recommendations on line items.
• Information Management:
  • Compiles and manages the updating and storage of important documentation on behalf of the Executive and the business unit.
  • Protects sensitive information and upholds confidentiality of information.
• Other Duties:
  • Performs other related duties.
  • Provides backup for other EA or Senior EA positions when needed.

• Successful completion of post-secondary education in administration or related field or an acceptable combination of education, training and experience.
• 5+ years of experience as an Executive Assistant.
• 3+ years of experience providing executive services to C-suite executives or senior leadership.
• Comprehensive knowledge of administrative practices and procedures including invoice processing, budget tracking, contracts, expense claims, travel arrangements, calendar management, meeting arrangements and minutes, filing and records management.
• Advanced knowledge of executive support practices and techniques.
• Excellent multi-tasking, organizational, and prioritization skills.
• Superior attention to detail and commitment to accuracy.
• Ability to develop comprehensive and deep understanding of the Executive's strategic objectives and priorities, needs, and preferences.
• Exceptional writing and editing skills, ability to prepare, edit, and manage high-level correspondence, documents, reports, presentations, briefings with an understanding of the audience, purpose and context.
• Ability to maintain confidentiality and protect private and highly sensitive information.
• Advanced problem-solving skills. Strategic foresight with the ability to proactively identify and address the Executive's needs before they arise and mitigate problems in advance.
• Outstanding written and verbal communication skills, able to represent the Executive professionally, diplomatically and effectively with high level stakeholders.
• Excellent interpersonal skills, with the ability to develop strong relationships with internal and external contacts at senior levels.
• Ability to handle sensitive issues and interactions with exceptional professionalism, diplomacy and tact.
• Excellent project coordination skills, with the ability to set timelines, coordinate tasks, and ensure deliverables are completed on time.
• High level proficiency in MS Office Suite, virtual meeting tools, and collaboration tools.

Salary range: CA$63,707 - CA$79,633

Within the range, the base pay offered is determined by multiple factors, including job-related skills and relevant education/experience. Please note starting salaries for new hires typically fall between the minimum and mid-point of the range, to support internal equity and allow room for progression as employees grow and excel in their roles. The range above reflects base pay only and does not include the competitive at-risk pay program and benefits that we offer!

• Associate

• Full-time

• Administrative and Other

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