Delivery jobs in Canada

Location: Toronto, ON, CA

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

The Microsoft Dynamics Functional Analyst – Supply Chain Management position plays a key role in identifying, analyzing and translating business requirements and processes into D365 F&O technological solutions. S/he provides guidance to the various stakeholders on how Microsoft Dynamics 365 Finance and Operations can best answer their requirements, perform fit-gap analysis and build the Functional Design Documents required for a successful D365 F&O implementation (Reports, Interfaces, Conversions, Extensions and Workflows). During the project development phase, the functional analyst will configure the project and operational environments according to the needs identified during the conception, solution redesign, support the development team and provide demos. S/he will support the development of the testing, planning and execution of the required tests while ensuring the delivery of the integrated solutions answers the business needs. S/he has excellent communication skills in addition to extensive knowledge of functional analyst professional practices and strategic business acumen. S/he will work closely with business partners, analysts, architects, the development team and managers.

• Collaborate with business stakeholders to understand, document, and analyze functional requirements.
• Translate business requirements into effective Microsoft D365 F&O solutions, including configuration and design for module integration
• Facilitate the implementation and support of Microsoft D365 F&O to enhance business processes while resolving complex situations and handling operational escalations.
• Identify and conduct required testing, including defining/supporting acceptance testing and gathering feedback from pre-release testers.
• Participate in each phase of full-cycle Microsoft D365 F&O implementations and organize working sessions with different stakeholders and team members.
• Provide user training and documentation on specific solutions to ensure effective use of systems.
• Collaborate with the technical team to ensure effective implementation and integration with other systems.
• Maintain up-to-date knowledge of Microsoft D365 F&O and related software applications.
• Provide end-user support and troubleshooting for Microsoft D365 F&O ERP system.
• Conduct business process analysis and identify key areas for improvement.
• Monitor and actively resolve incidents, service requests and demand items through the Lallemand ITSM Framework
• Configure vendor setup and management, purchase requisitions and orders, vendor collaboration portal, procurement categories and policies, and trade agreements (vendor pricing)
• Coverage groups and item coverage setup, advanced forecasting (demand and supply), and planned orders (purchase, production, transfer)
• Inventory journals (movement, counting, transfer), on-hand inventory, reservations, and inventory adjustments

• Bachelor’s degree in computer science or accounting and or equivalent work experience.
• Minimum 3 years’ experience in Microsoft Dynamics 365 Finance and Operations implementations, or equivalent
• Knowledge of the Microsoft Dynamics 365 Finance & Operations – Supply Chain & Procurement module.
• Proven ability to identify and formalize business needs, convert them into instances of use, user case histories and/or test cases.
• Proficient in the use of Microsoft Office Suite.
• Microsoft Dynamics 365 certifications are an asset.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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