Customer Service Representative jobs in Kuwait

Role Description:

As an Account Executive, you will play a critical role in driving growth for Agent+ segment of Tempo Labs. This position requires a strategic thinker with a roll-up-your-sleeves mentality. You’ll manage the end-to-end sales cycle—from identifying prospects to closing deals—while leveraging automation and lead-generation tools to scale outreach efforts effectively. Tempo is a hyper-growth company, we are looking for thought leaders that will grow with our team and strive to think beyond the details of what is included below. An ideal candidate will bring ideas to the table and strive to achieve results that go beyond the requirements.

Base Salary: $70,000-$90,000; OTE $135,000 - $160,000

Key Responsibilities

Lead Generation & Prospecting

• Build and manage targeted lead lists, ensuring alignment with our Ideal Customer Profile (ICP).
• Utilize automation tools like Clay, Smartlead, or similar platforms to identify, segment, and engage potential clients.
• Research and qualify leads in the software development industry to create a robust sales pipeline.

Outreach & Relationship Building

• Execute multi-channel outreach strategies, including personalized emails, calls, and LinkedIn engagement.
• Identify key decision-makers and influencers within target accounts.
• Nurture leads and build relationships that drive trust and long-term partnerships.
• Manage the full sales cycle for select accounts, from discovery to contract negotiations.
• Collaborate with the marketing and product teams to tailor messaging and value propositions for prospects.
• Provide product demonstrations to potential clients and articulate the value of Agent+.

Metrics & Reporting

• Track, measure, and report on key sales metrics (e.g., lead-to-meeting and meeting-to-close conversion rates).
• Continuously optimize workflows and outreach strategies based on performance data.
• Optimized use of CRM software (Attio)

Ideal Candidate Profile

Experience:

• 3-4 years in a hybrid sales role (AE/SDR/BDR) within the software development or SaaS industry
• Proven success in building and maintaining a high-quality sales pipeline
• Bonus: Experience working with UI/UX designers and developers
• Bonus: Experience selling a technical service solution

Skills & Tools:

• Expertise in lead list building and working with automation tools (e.g., Clay, Smartlead, Outreach.io, or similar).
• Expertise in maintaining email infrastructure for optimized outbound engagement.
• Strong research skills to uncover insights about prospects and their businesses.
• Proficient in CRM management and reporting.
• Bonus: Familiarity with frontend development stack
• Bonus: Experience working with UI/UX designers and developers

Personal Attributes:

• Highly proactive, adaptable, and capable of working in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• A growth mindset with a focus on continuous improvement.
• Eager to build a hyper-growth company - this is not a traditional 9-5.