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Job summary
A leading software solutions provider in Canada is seeking an individual to implement and manage technology solutions for clients in the public sector. Responsibilities include leading clients through implementation, conducting business analysis, and configuring applications. Candidates should possess strong problem-solving skills, excellent communication abilities, and a willingness to travel frequently. This role offers a competitive salary and comprehensive benefits including vacation time, medical coverage, and employee stock ownership programs.
Benefits
Qualifications
- Strong problem-solving, critical thinking, and analytical skills.
- Excellent written and verbal communication skills across all organizational levels.
- Experience working with both business and IT groups.
- Willingness to travel an average of 50% of the time within North America.
Responsibilities
- Implement and manage technology solutions for clients.
- Lead clients through the implementation process.
- Conduct business analysis to understand client needs.
- Configure applications based on clients' business processes.
- Own user acceptance testing and change management processes.
Skills
Tools
Employer Industry: Software Solutions for Public Sector Utilities
- Salary up to 85K CAD
- 3 weeks vacation and 5 personal days
- Comprehensive medical, dental, and vision coverage from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Flexible work options with opportunities for travel
- Chance to work with a leading provider of mission‑critical software in the public sector
- Implement and manage technology solutions for clients, ensuring successful adoption and resolution of issues
- Lead clients through the implementation process and provide training on system setup and maintenance
- Conduct business analysis to understand client needs, performing gap analysis and facilitating process reviews
- Configure applications based on clients' business processes and best practices
- Own the user acceptance testing and change management processes to ensure client satisfaction
- Strong problem‑solving, critical thinking, and analytical skills
- Excellent written and verbal communication skills across all organizational levels
- Experience working with both business and IT groups
- Willingness to travel an average of 50% of the time within North America
- Entrepreneurial spirit with a proactive approach to client engagement
- Experience in system configuration
- Knowledge of SQL
- Familiarity with Customer Information System (CIS) processes and functionality
- Experience providing software implementation for the utility industry
- Strong influencing and coaching skills
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.