Wireless Store Manager

The Mobile Shop; Eastern Ontario; On-site; CAD 65,000 - 75,000; Full time

Job summary

A telecom retail company in Kingston, Ontario is seeking a Store Manager to lead a team in providing exceptional service to customers. You will be responsible for engaging with clients, motivating your team to achieve sales, and promoting mobile solutions tailored to individual needs. The position offers a competitive commission package of $65,000 to $75,000 along with comprehensive benefits and ongoing training opportunities. Ideal candidates have strong leadership skills, are passionate about sales, and are committed to customer satisfaction.

Benefits

Competitive Commissions Package

Comprehensive Group Benefits

Ongoing Training and Development

Qualifications

• Experienced in sales and customer service leadership.
• Ability to motivate and train a team.
• Strong communication and interpersonal skills.

Responsibilities

• Engage with customers to promote mobile solutions.
• Motivate and lead a team to achieve sales targets.
• Provide ongoing training and coaching to sales representatives.

Skills

Sales

Manager

Customer Service

Job description

Mission

Join us at The Mobile Shop located inside Loblaws!

About The Mobile Shop

Join one of Canada’s leading telecom teams, The Mobile Shop, a Loblaw-owned brand operated by Glentel Inc., Canada’s leading wireless retailer. We are seeking a Store Manager to work inside Loblaws where you guide customers towards their optimal phone and rate plan options that align with their unique lifestyles.

Why Join Us?

• Competitive Commissions Package: $65,000 - $75,000, including hourly rate plus uncapped commissions.
• Comprehensive Group Benefits: Extended health and dental Plan, RRSP matching, and, Employee Family Assistance Program, providing peace of mind and support for you and your family.
• Training and Development: We are committed to your growth and success. Our in‑house Learning & Development team offers ongoing training and development opportunities to support your career path and help you reach your full potential.
• Backed by Industry Giants: Glentel is supported by Bell and Rogers and partners with globally recognized brands like Apple, Samsung, and Google.

A Day in the Life at The Mobile Shop as a Wireless Store Manager

• Engaging with Loblaw shoppers: Connect with a steady stream of customers to offer the latest mobile, home and business solutions from leading brands such as Bell, Virgin Plus, Lucky, Rogers, PC Mobile, Fido, and Chatr Mobile to Loblaw shoppers tailored to their lifestyle.
• Leverage Canada’s Most Recognized Loyalty Program: Engage customers by showcasing the benefits of PC Optimum, helping them earn and redeem points for valuable savings on their purchases in our store, groceries, fuel, and more.
• Become a Mobile Expert: Master our carrier offerings, promotional deals, and pricing structures while staying up to date on the latest mobile devices and industry trends, so you can effectively communicate features and benefits to customers.
• Lead and Inspire Your Team: Motivate and guide a team of Wireless Sales Representatives to achieve sales targets and objectives, while providing ongoing coaching, training, and development to enhance skills, product knowledge, and customer service abilities.

Apply Now If You Are

• A people person who enjoys leading a team and building long‑term relationships with customers.
• Hungry for learning and advancing your career with an industry leader.
• Available to work full‑time, including weekends and evenings.

GLENTEL Inc. (dba WIRELESSWAVE, Tbooth wireless, WIRELESS etc., WAVE SANS FIL, la cabine T sans‑fil, SANS‑FIL etc. and The Mobile Shop) encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Skills

• Sales
• Manager
• Customer Service