Warehouse Operations Manager

Confidential; London; On-site; CAD 70,000 - 90,000; Full time

Job summary

A manufacturing company in London, Ontario is seeking a Warehouse Operations Manager to oversee day-to-day operations and lead a team of over 150 employees. The ideal candidate will demonstrate strong leadership skills and a passion for efficiency. Responsibilities include managing logistics, fostering a culture of safety, and maintaining compliance with manufacturing practices. This role requires a Bachelor's degree in a relevant field and substantial warehouse management experience.

Qualifications

• 5 years warehouse management experience, 3 years leading a team.
• Experience with lean manufacturing and order fulfillment processes.
• Comprehensive understanding of Ontario occupational health & safety regulations.

Responsibilities

• Cultivate and empower a team of 150+ warehouse employees.
• Manage inbound/outbound logistics and reduce process waste.
• Ensure compliance with all Goods Manufacturing Practices.

Skills

Warehouse management

Lean manufacturing

Communication skills

Team leadership

Problem-solving

Education

Bachelor's Degree in Materials Management/Supply Chain

Tools

SAP

MS Office

ERP systems

Job description

We are currently searching for an ambitious Warehouse Operations Manager for our manufacturing team in London, Ontario. Our ideal candidate will guide all aspects of the day‑to‑day warehouse operations encompassing inbound, outbound and supporting departments.

If you are a warehouse strategy professional, passionate about boosting efficiency and a dynamic, hands‑on leader please contact us today!

KEY RESPONSIBILITIES

• Cultivate and empower a dedicated team of 150+ warehouse employees, ensuring unparalleled customer service and shipping
• Uphold exceptional levels of accuracy, safety and performance in the daily functions of a well‑structured, high‑performing warehouse environment
• Execute on all best practices to achieve positive results for company Key Performance Indicators
• Manage inbound/outbound logistics, material movement, cycle counts
• Champions a culture of Zero is Possible driving safety initiatives to meet company safety targets
• Collaborate with various stakeholders to support long‑term strategic initiatives/projects
• Demonstrate continuous improvement by reducing process waste, non‑value‑added activities
• Plans, implements, and communicates change initiatives to meet annual budget requirements
• Measure and report on the effectiveness of the Warehouse activities, improving warehouse practices to drive an efficient and cost‑effective order fulfillment process
• Maintain 5S standards and ensure employees are performing tasks safely and in accordance with company policies and applicable legislation
• Provide direction to the warehouse team (shipping, receiving, material handlers)
• Ensure the timely, efficient, and cost‑effective shipping of product to customers
• Plan and maintain staffing levels and shift schedules to achieve company objectives/budgets
• Provide effective training for staff to support a high‑performance work culture
• Maintain accurate shipping documentation, manifests, receipts; generate reports, as required
• Conduct regular cycle counts & implement permanent corrective actions for any discrepancies
• Ensure the warehouse is compliant with all Goods Manufacturing Practices and Goods Warehousing Practices

QUALIFICATIONS

• Bachelors Degree, Post Secondary education in Materials Management/Supply Chain, etc.
• 5 years warehouse management experience, 3 years leading a team
• Demonstrated experience collaborating with leaders & fostering positive working relationships
• Experience with lean manufacturing, warehouse and order fulfillment processes
• Lean Six Sigma would be an asset
• Advanced knowledge of MS Office products, SAP knowledge, ERP systems
• Excellent communication, interpersonal and management skills
• Ability to resolve operational and people problems in a courteous manner
• Strong team player with the ability to communicate effectively with people at all levels
• Comprehensive understanding of Ontario occupational health & safety, labour, and employment standards to ensure regulatory compliance