Trade & Working Capital- Payments- Client Solutions Executive Director

JP Morgan Chase & Co.; London; On-site; CAD 120,000 - 160,000; Full time

Job summary

A leading global financial institution is seeking a Client Solutions Architect Director to innovate and enhance client engagements. Key responsibilities include managing product solutions and leading a large team. The ideal candidate possesses over 8 years of experience in technology and client solutions, along with strong leadership and communication skills. Benefits include a competitive rewards package and comprehensive health coverage.

Benefits

Health care coverage

Tuition reimbursement

Retirement savings plan

Qualifications

• 8+ years of experience or equivalent expertise in product solutions.
• Extensive experience partnering with clients in technology fields.
• Strong leadership abilities in a global team environment.

Responsibilities

• Advise teams on configuring and modifying products.
• Coordinate with clients to define enhancement requirements.
• Manage execution and implementation of products.

Skills

Technical knowledge

Client engagement

Leadership skills

Data analytics

Communication skills

Tools

Excel

PowerPoint

Job description

Overview

Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.

As a Client Solutions Architect Director in Trade and Working Capital Product Solutions Delivery team, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients' complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm's products.

Trade & Working Capital (TWC) is a division of Payments. For more than 200 years, J.P. Morgan has helped clients make trade payments, access liquidity, and manage risk. We connect counterparties with market-leading Core Trade, Supply Chain Finance (SCF), A / R Finance, Inventory Finance, Contract Monetization, and Export Finance solutions. Our institutional strength, practical expertise, comprehensive technology, and unparalleled network enable us to deliver powerful global solutions, when and where our clients need them. Our global product and technology platform, integrated client service model and network of operational centers enable us to deliver a consistent set of services to clients no matter where they are across the world.

Job responsibilities

• Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
• Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
• Manages a large team running deal execution, implementation, and post close management of all T&WC products
• Leads seamless collaboration with the Originators in support of ambitious revenue targets
• Leads effective Risk and Controls management
• Guides the team on Change Management processes to enhance scalability.
• Ensures seamless client engagement and adherence to Transactional Control aspects of credit related Trade products

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
• Extensive experience in partnering with clients in a technology field with engineers
• Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
• Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
• Advanced understanding of Trade, Trade products and proven experience in structured transactions
• Demonstrate strong leadership skills and the ability to work effectively in a global team environment, spanning multiple disciplines and locations
• Exhibit the ability to multitask within the broader scope of the PSD team, managing workflow and capacity to ensure timely execution of new deals, as time to revenue is a key performance indicator
• Possess excellent verbal and written communication skills, with the ability to communicate effectively across the organization and clients
• Show proficiency in customized data analytics, with advanced working knowledge of Excel (including macros, pivots, and graphs) and PowerPoint applications.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.