Technical Sales Specialist

Ideal Siding; Burnaby; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading siding company in Metro Vancouver is looking for a Technical Sales Specialist to enhance installation quality across its network. The role involves supporting franchisees through hands-on coaching and assessments. Candidates should possess construction knowledge, experience in a technical support role, and ideally hold a Bachelor's degree. Benefits include hybrid work options, dental and vision insurance, and a focus on work-life balance.

Benefits

36-hr work week for healthy work/life balance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Qualifications

• Hands-on experience in siding installation or general construction is preferred.
• Ability to succeed in a field support role is essential.
• Strong understanding of construction operations and relevant building codes.

Responsibilities

• Develop a strong understanding of company services and installation standards.
• Build and maintain positive working relationships with installers and subcontractors.
• Identify gaps in installation capability and provide coaching through training.
• Conduct installation assessments to track compliance and quality improvement.
• Manage a priority-based schedule focused on high-impact visits.

Skills

Construction knowledge

Technical support ability

Understanding of building codes

Experience with CRM and AI tools

Proficient in Google Suite

Education

Bachelor’s degree

Job description

Benefits

• 36-hr work week for a healthy work/life balance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Ideal Siding

Ideal Siding is one of North America's fastest-growing siding companies, revolutionizing how homeowners experience exterior renovations. With a strong network of franchise partners, we deliver premium siding solutions combining expert craftsmanship with cutting-edge products and unmatched customer service. As we continue to scale across new territories, we’re looking for a Technical Sales Specialist to help us elevate standards, train new franchisees, and ensure best-in-class quality across all locations.

About the Role

The Technical Sales Specialist (TSS) is responsible for supporting field execution by identifying installation capacity, providing installer training, reinforcing best practices, and gathering real-time market and crew-level data within assigned territories. This role focuses on developing strong working relationships with franchisees and their team members, including operations managers, sales managers, installer crews, and subcontractors, to improve installation quality and increase overall efficiency.

The Technical Sales Specialist reports to the VP of Operations and focuses on technical execution and siding installation improvements, contributing to continuous improvement across the network.

What You’ll Be Doing

• Develop a strong understanding of company services, programs, and installation standards to effectively support franchisees and their crews.
• Build and maintain positive working relationships with installers and subcontractors to improve retention, consistency, and quality.
• Identify gaps in installation capability and provide hands‑on coaching through jobsite training, follow‑up visits, audits, and skill assessments.
• Conduct installation assessments before and after training initiatives to track compliance, skill progression, and quality improvement.
• Support joint action plans with leadership and partner with Technical Sales Managers to improve market execution, installation quality, and contractor performance.
• Collect contractor economics data and real‑world feedback from crews regarding costs, challenges, and workflow barriers.
• Manage a priority‑based weekly schedule focused on high‑impact visits, follow‑ups, and targeted territories.

What You Bring

• Construction knowledge or hands‑on experience in siding installation or general construction.
• Proven ability to succeed in a technical construction or field support role.
• Strong understanding of construction operations and relevant building codes.
• Experience with CRM and AI tools, Google Suite (Docs, Sheets, Slides, Calendar, etc.)
• Bachelor’s degree (preferred).
• Valid driver’s license.

Why Join Us

• Make a Big Impact: You’ll shape how siding is taught and executed across dozens of markets.
• Work with a Growing Brand: Be part of a fast‑scaling franchise company with a strong reputation and ambitious expansion plans.
• Flexible Work Options: Based in Burnaby with hybrid flexibility.
• Supportive, Values‑Driven Culture: We care about doing great work and supporting our team every step of the way.
• Extended Health Benefits package, including dental and vision care.

Flexible work from home options available.