technical sales manager

Government of Canada; Montreal; On-site; CAD 100,000 - 125,000; Full time

Job summary

A governmental organization in Montreal seeks a candidate to manage daily operations, evaluate staffing needs, and resolve customer issues. Candidates must have a relevant college diploma and skills in technical support. This position requires working on-site, with a focus on attention to detail and teamwork. Ideal for those seeking a dynamic work environment.

Qualifications

• Ability to work under pressure.
• Excellent interpersonal skills.
• Demonstrated integrity and adaptability.

Responsibilities

• Direct and control daily operations.
• Evaluate and plan daily operations.
• Determine staffing requirements.
• Resolve customer requests and complaints.
• Conduct performance reviews.

Skills

Technical support

Client focus

Attention to detail

Team player

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Job description

Overview Languages

English or French

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Write technical reports
• Troubleshoot and resolve technical problems
• Train staff
• Supervise staff or team
• Conduct quality control

Experience and specialization Area of specialization

• Technical support

Additional information Work conditions and physical capabilities

• Work under pressure
• Attention to detail

Personal suitability

• Adaptability
• Collaborative
• Integrity
• Proactive
• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Team player