Technical Resources Manager, Emergency and Critical Care, Toronto Veterinary Emergency Hospital

VCA Animal Hospitals; Toronto; On-site; CAD 75,000 - 80,000; Full time

Job summary

A veterinary care organization in Toronto seeks a Technical Resources Manager for Emergency and Critical Care. This full-time role involves 50% management responsibilities and 50% hands-on work as an RVT. The ideal candidate will lead a team of RVTs and ACAs, ensuring staff management, training, and maintaining protocols. Required qualifications include RVT certification, leadership experience, and fluency in English. Competitive compensation is offered at $75,000 - $80,000 per year.

Qualifications

• RVT in good standing is mandatory.
• Experience in Emergency Medicine is beneficial.
• At least 2 years of management experience in a leadership role.
• Fluency in English (reading, writing, and oral) is required.

Responsibilities

• Provide leadership to a team of RVTs and ACAs, including workflow assessments.
• Establish staffing needs and collaborate with management for hiring.
• Train new hires and existing staff to maintain a motivated team.
• Schedule RVTs and ACAs based on business needs.
• Authorize vacation, overtime, and on-call requests.
• Perform administrative functions as required.
• Function as an RVT on the floor for half of the time.

Skills

RVT in good standing

Experience managing a team of Techs and ACAs

Excellent interpersonal skills

Problem-solving skills

Teamwork skills

Solid decision-making skills

Critical thinking skills

Excellent time management skills

Ability to handle multiple tasks

Positive attitude

Professional ethics and confidentiality

Education

RVT certification

Job description

Technical Resources Manager Department: Emergency and Critical Care Employment Type: Full-Time Job Status: Existing Compensation: $75,000 - $80,000 per year.

The Technical Resources Manager, Emergency and Critical Care, is a full-time role, reporting directly to the General Manager. The role will be 50% management and 50% RVT on the floor.

RESPONSIBILITIES:

• Staff Management, provide leadership to a team of RVTs and ACAs, including on-the-floor assessments of workflow, coaching and mentoring.
• Create a safe and positive work environment by providing clear communication; establish staffing needs in collaboration with the management team, and submitting request for hiring for positions.
• Provide guidance and training to new hires and existing staff.
• Provide refresher training and learning opportunities to keep the staff motivated.
• Schedule of RVTs and ACAs based on the needs of the business.
• Point person for authorization of vacation, overtime and on-call requests.
• Performing administrative functions is required.
• Continue to promote TVEH’s advancement program for technicians.
• Coordinate and lead various department and inter-department meetings.
• Completion of performance evaluations for RVTs and ACAs.
• Function as an RVT on the floor for 50% of your time, filling in open positions in the ER and ICU.
• Creating and maintaining protocols, policies and procedures, and overall good working conditions for a motivated team.

QUALIFICATIONS:

• RVT in good standing
• Experience in Emergency Medicine a benefit
• Minimum of 2 years of management experience in a leadership role
• Fluent in English (reading, writing and oral)

SKILLS:

• RVT in good standing
• Experience managing a team of Techs and ACAs
• Excellent interpersonal, problem-solving and teamwork skills
• Solid decision-making and critical thinking skills
• Excellent time management skills and the ability to handle multiple tasks and projects
• Ability to build and maintain internal and external relationships with professionalism and integrity
• Exhibits a positive attitude and uses courtesy, diplomacy and discretion in all interactions within the clinic
• Always maintains professional ethics and confidentiality.

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