Technical Product Manager (contract)

Capgemini; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A leading consulting firm is seeking a Technical Product Manager in Toronto, Ontario. This contract role requires strong avionics knowledge, proven technical team management, and the ability to analyze customer feedback for product improvements. You will lead the product technical support, ensuring quality solutions and prioritizing bug fixes. Competitive hourly pay and benefits offered.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Qualifications

• Strong domain-specific technical expertise required.
• Experience in product validation and testing.
• Ability to translate customer issues into development tasks.

Responsibilities

• Manage customer inquiries and analyze feedback.
• Lead bug fix and enhancement prioritization.
• Deliver accurate solutions to customers.

Skills

Avionics systems knowledge

Technical support

Product lifecycle management

Strong communication skills

Analytical skills

Leadership

Tools

Agility

QA processes

Job description

Overview

Technical Product Manager (contract) role at Capgemini. This position requires domain-specific technical expertise, avionics knowledge, English fluency, and proven technical team management skills. You will act as the product expert, manage customer inquiries, analyze feedback, and lead bug fix and enhancement prioritization.

Responsibilities

• Serve as the primary product expert, providing accurate technical support to customers and internal teams.
• Analyze tickets raised by customers, identify root causes, and create accurate bug and enhancement tickets in Agility.
• Prioritize bug fixes and enhancements, track development progress, and validate changes prior to release.
• Interpret customer feedback and product issues to provide leadership and guidance to development teams.
• Deliver accurate solutions to customers through workarounds or software fixes.
• Ensure all product updates meet quality standards before delivery.
• Manage technical support processes for all domain-specific products used by customers.
• Provide reporting and oversight for technical team activities.

Technical Profile

• Strong knowledge of avionics systems and related technologies.
• Proficiency with product lifecycle management and issue-tracking tools (e.g., Agility).
• Experience in technical support processes and product validation / testing.
• Ability to translate customer issues into actionable development tasks.

Functional Profile

• Ability to manage and report on technical team activities.
• Strong communication skills to interact with customers, development teams, and stakeholders.
• Analytical skills to interpret feedback and identify improvement opportunities.
• Leadership in prioritizing and overseeing bug fixes and enhancements.

Skills Summary

• Core Expertise : Avionics systems and product domain expertise
• Product lifecycle management
• Technical support and troubleshooting

Build & Testing Tools

• Product validation and QA processes

Other Tools & Technologies

• Agility or similar issue-tracking platforms

Soft Skills

• Strong communication and interpersonal skills
• Leadership and team management capabilities
• Analytical and problem-solving mindset
• Ability to prioritize effectively under pressure

Compensation & Benefits

The pay range that the employer in good faith reasonably expects to pay for this position is $37.37 / hour - $58.39 / hour. Our benefits include medical, dental, vision and retirement benefits.

Company & Compliance

Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers : we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment : client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

Location & Seniority

• Seniority level : Mid-Senior level
• Employment type : Contract
• Job function : Product Management and Marketing
• Industries : IT Services and IT Consulting

Mississauga, Ontario, Canada; Toronto, Ontario, Canada; Richmond Hill, Ontario, Canada (remote or on-site applicability may vary).

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