Technical Implementation Specialist

ODAIA; Toronto; Remote; CAD 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm is seeking a Technical Implementation Specialist to configure and implement their AI-driven platform for customer success. The role involves data integration, building ETL workflows, and working with technologies such as PySpark and Snowflake. Ideal candidates have strong programming skills and a customer-centric approach. This position offers flexibility and growth opportunities within a remote-first environment.

Benefits

Flexible working hours

Stock option grants

Career development opportunities

Flexible vacation policy

Virtual and in-person socials

Qualifications

• Strong proficiency in programming with Python and SQL.
• Knowledge of APIs and integration frameworks.
• Familiarity with database management.

Responsibilities

• Work directly with customers to integrate data.
• Build automated ETL workflows.
• Configure our platform based on customer needs.
• Troubleshoot technical challenges during implementations.

Skills

Experience with data migration and ETL tools

Experience utilizing large data technologies like PySpark and Snowflake

Excellent communication and interpersonal skills

Strong problem-solving skills

Tools

PySpark

Snowflake

AWS

Veeva Vault

Salesforce

Job description

Overview

Technical Implementation Specialist reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable our customer’s success. You will partner closely with the professional services team throughout the entirety of the customer lifecycle and be responsible for managing all data-related activities. The ideal candidate will have strong technical fluency - especially in data analysis, querying, and ETL.

What You Will Do

• Work directly with our customers to discover data assets and work to integrate them into our platform
• Collaborate with customers and internal teams to define technical requirements for implementations
• Configure our platform to meet the needs of the customer
• Build automated ETL workflows to enable repeatable and high quality data ingestion
• Utilize modern data tools like PySpark and Snowflake to explore and troubleshoot issues with ETL, data ingestion or system configuration
• Utilize our platform to ensure smooth weekly data deliveries
• Continuously seek opportunities to enhance system processes and drive scalability
• Configure and deploy solutions that integrate with customers’ existing systems, ensuring seamless data flow and functionality
• Lead troubleshooting efforts during implementation phases to resolve technical challenges
• Uphold security protocols to protect data integrity and comply with industry standards

What You Bring

• [Required] Experience with data migration and ETL tools
• [Required] Experience utilizing large data technologies such as PySpark and Snowflake
• Knowledge of APIs and integration frameworks
• Familiarity with industry-specific tools (e.g., Veeva Vault, Salesforce) and standards
• Technical skills: [Required] Strong proficiency in programming (e.g., Python, SQL), database management, and cloud platforms (e.g., AWS)
• Additional skills: Excellent communication and interpersonal skills to work effectively with technical and non-technical stakeholders
• Strong problem-solving skills and a customer-centric mindset

What We Offer

• A strong values based culture, we Ignite Innovation, Own It and Stand Together
• A high calibre, remote - first team
• Tremendous growth and unique learning opportunities, working within a fast paced, growing scale-up environment
• A large amount of ownership and autonomy for managing things directly
• No waiting period for medical and dental benefits enrollment
• Flexible working hours, focusing on what we achieve and not the number of hours we clock
• A flexible vacation policy
• Stock option grants
• Career development opportunities
• Virtual and in person socials and team meetings

Location

We are a remote first company with employees in both Canada and the US. Our office hub is located downtown Toronto. Team building, communication and social connectivity are important and we support this with virtual and in-person collaborative work sessions, team meetings and socials.

Employment Verification

Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks.

Diversity, Equity & Inclusion

ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected and heard. We are committed to creating a diverse workplace, and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, disability status or any other characteristics protected by local laws, regulations or ordinances.

Accommodations and Accessibility

Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].