Technical Client Partner

Noise Digital; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading digital agency is looking for a Solutions Consultant in Toronto. The ideal candidate will bridge client needs and technical teams, contribute to presentations, and help manage client relationships. This role requires 2-4 years of relevant experience and a solid understanding of cloud computing and technology solutions. Opportunities for growth and mentorship are a key feature of this position.

Benefits

Career growth opportunities

Mentorship programs

Innovative work environment

Qualifications

• 2-4+ years of experience in a client-facing role within a technology company.
• Experience contributing directly to a sales process.
• Ability to translate technical concepts into business outcomes.

Responsibilities

• Partner with leads to support new business opportunities.
• Create compelling presentations and proposals.
• Serve as a contact for technology clients.

Skills

Client-facing role experience

Sales process contributions

Excellent communication skills

Cloud computing understanding

Problem-solving mindset

Education

Bachelor's degree in related field

Tools

Google Cloud Platform

Google Marketing Platform

Job description

Overview

Noise Digital is an award-winning digital agency and data consultancy that has been a pioneer in performance marketing since 1998. We empower brands to make smarter strategic decisions by capitalizing on data-informed, consumer-centric strategies that unlock new opportunities and drive business growth. As part of the Havas Media Group, a global communications network with over 22,000 people in more than 100 countries, we combine our deep Canadian roots and agile mindset with the resources and reach of a worldwide leader.

Our Technology division is the engine of modern marketing. We don\'t just use technology; we build it. Our team of world-class engineers and data scientists are pioneering the use of cloud infrastructure, applied AI, and predictive analytics to solve our clients\' most challenging business problems. As a Google Cloud and Google Marketing Partner, we sit at the cutting edge of digital transformation, turning data into intelligence and intelligence into growth.

What\'s the opportunity? Your role as a Solutions Consultant. We are seeking a motivated and curious Client Partner to join our Technical Solutions team. In this role, you will be a key contributor to our most important client relationships, acting as a bridge between our clients\' business needs and our advanced engineering and analytics teams. You will also serve as a strategic advisor to clients, helping to sell through impactful strategies to address their needs. This is a hands-on role where you will learn and grow by supporting a portfolio of strategic accounts, helping them navigate the modern technology landscape.

This is an ideal opportunity for an individual with a strategic mindset, a foundational understanding of technology, and a passion for client service to develop their skills in a fast-paced, innovative environment. You will work closely with senior leaders to help shape client solutions, coordinate project delivery, and build lasting partnerships.

What You'll Do

Our Clients\' Strategic Advisor :

• Partner with growth leads and senior account leads to support in pursuing new business opportunities within existing and prospective accounts.
• Lead and support in the creation of compelling presentations, proposals, and statements of work that sell through client strategies and articulate the business value of our technical solutions.
• Serve as a key day-to-day contact for a portfolio of technology clients, helping to manage requests and communications under the guidance of senior team members.
• Lead and support the facilitation of key client meetings, including planning sessions and business reviews, by preparing materials and documenting outcomes.

Team & Agency Contribution :

• Contribute to research on relevant industry and technology trends to help inform the team\'s strategic direction.
• Support the development and refinement of the technology division\'s service delivery processes and best practices.

Technical Solutioning & Translation :

• Prepare presentations that can effectively communicate strategic and analytical concepts to executive and non-technical audiences.
• Assist in translating client business needs into technical requirements and functional specifications for our engineering and analytics teams.
• Help bridge the communication gap between business stakeholders and technical teams, ensuring clear alignment throughout the project lifecycle.
• Learn and advise clients on the application of Noise\'s technology offerings, with a focus on Google Cloud Platform, Google Marketing Platform, and our AI / ML solutions.

Delivery Coordination :

• Assist in coordinating the delivery of engineering and analytics projects by tracking progress, monitoring resource allocation, and identifying potential risks alongside project managers and technical leads.
• Serve as the first point of contact for client issues, providing timely communication and escalating to senior team members when necessary to ensure swift resolution.

What You'll Bring

Essential Qualifications :

• 2-4+ years of experience in a client-facing role within a technology company, digital agency, or consulting firm.
• Demonstrated experience contributing directly to a sales process, including building presentations, writing proposals, and presenting ideas to clients.
• Excellent verbal and written communication skills, with the ability to translate and explain technical concepts through compelling stories outlining clear business outcomes.
• Experience in a client-facing role supporting technology or marketing accounts, with a passion for providing excellent customer service.
• A foundational understanding of cloud computing principles (GCP preferred), AI concepts, data analytics concepts, and / or the marketing technology landscape.
• Familiarity with account and project financials, such as budgets and scope management.
• A proactive, problem-solving mindset with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

Preferred Qualifications :

• Candidates with prior experience working in technology consulting firms will be given strong preference.
• Direct experience with Google Cloud Platform and / or Google Marketing Platform.
• Familiarity with AI, MLOps, DevOps practices, data modeling, or enterprise data architecture.
• Relevant industry certifications such as Google Cloud (e.g., Cloud Digital Leader), Professional Scrum Product Owner (PSPO), or Certified Scrum Product Owner (CSPO).
• Prior experience working with clients in specific verticals such as Travel & Tourism, Utilities, Retail, Financial Services, CPG, or B2B Technology.
• A Bachelor\'s degree in a relevant field such as Information Systems, Business Administration, Marketing, or Computer Science.

Why Noise Digital? Your Impact and Growth

At Noise Digital, you will learn and grow at the dynamic intersection of strategy and execution. You will work closely with our advanced engineering teams and have a clear path for career growth and professional development. We are committed to investing in our people, providing mentorship, and empowering you to make a real, measurable impact. If you are a curious, collaborative, and driven individual who wants to build a career at the forefront of technology-driven marketing, we want to hear from you.