Team shift Supervisor

Adecco Canada; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a motivated Team Shift Supervisor in London, ON. This full-time position focuses on supervising team members during shifts to ensure high operational standards and exceptional guest experiences. The ideal candidate will have strong leadership, customer service skills, and some supervisory experience. Flexible shift availability is required, including mornings and weekends.

Qualifications

• Legal eligibility to work and reside in Canada.
• Food service or supervisory experience preferred.
• Ability to handle cash and follow proper procedures.

Responsibilities

• Lead team members and maintain a motivating environment.
• Assist in recruitment, training, orientation, and monitoring.
• Deliver a guest-first approach and respond to complaints promptly.

Skills

Strong leadership

Communication skills

Customer service

Organizational skills

Problem-solving skills

Time management

Conflict resolution

Education

High school diploma or equivalent

Job description

Overview

Adecco is actively seeking a motivated Team Shift Supervisor to join our client's London, ON location. This full-time role is operational in nature and focuses on supervising team members during shifts to ensure high standards in people, product, cleanliness, and delivering an exceptional guest experience.

Location : London, ON

Shift : Availability to work flexible shifts, including early mornings, evenings, weekends, and holidays.

Job type : Permanent | Full-time

Pay Rate : $20-$23 / hour.

Responsibilities

• Lead by example, teaching team members and guests with respect while maintaining a motivating work environment.
• Assist in recruitment, training, orientation, and monitoring of team members.
• Address issues promptly and ensure optimal team coverage during shifts.
• Deliver a guest-first approach, responding to complaints quickly and positively.
• Support incentive programs and maintain health, safety, and food handling standards.
• Work flexible shifts, including mornings, evenings, weekends, and holidays.
• Ensure compliance with operating standards and legislation.
• Manage shift cash procedures and operational documentation.
• Maintain product merchandising, stock levels, and operational efficiency.
• Assist management in driving sales and achieving operational goals.
• Follow safe work practices, use protective equipment, and report injuries or unsafe conditions.

Qualifications

• Legal eligibility to work and reside in Canada.
• High school diploma or equivalent (work experience may be considered).
• Strong leadership, communication, and customer service skills.
• Previous food service or supervisory experience preferred.
• Ability to handle cash and follow proper procedures.
• Strong organizational, time management, problem-solving, and conflict resolution skills.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.