T Mobile Neighborhood Retailer Sales Associate

GP Mobile LLC.; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

A wireless retail company in Ottawa is seeking a Retail Sales Representative who will serve customers, provide product demonstrations, and drive sales in a fast-paced environment. Strong customer service skills and willingness to learn are essential. Competitive pay along with benefits for full-time and part-time associates are offered.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Qualifications

• 6 months of customer service and/or sales experience; retail environment preferred.
• Passionate customer advocate who connects with people.
• Ability to balance customer needs and performance goals.

Responsibilities

• Help customers pick up where they left off in their shopping journey.
• Explore individual needs and provide hands-on demonstrations.
• Cash Handling and Store Operations responsibilities as needed.

Skills

Customer service

Sales

Bilingual in Spanish

Education

High School Diploma or GED

Job description

Benefits

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

GP Mobile is an Authorized T-Mobile Retailer and seeks candidates with hustle and ambition for unlimited potential. We offer FT and PT positions. Bilingual Spanish speakers are preferred but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They thrive in a fast-paced environment where technology innovations, customer needs, and the retail experience are continually evolving. They build strong connections with customers and focus on uncovering needs, educating, demonstrating and recommending device and service solutions. This role is a learning role; new associates work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will complete new employee training successfully.

Job Responsibilities

Build proficiency in serving and selling to customers while providing a world-class experience and building loyalty by:

• Helping customers pick up where they left off in their shopping journey (online, Customer Care, or in-store).
• Exploring individual needs and providing hands-on demonstrations of latest technology in-store.
• Side-by-side selling to find personalized solutions beyond devices and service plans, including accessories and IoT devices.
• Approaching service and sales needs with composure, integrity and compassion.
• Becoming skilled with digital tools in interactions and onboarding to demonstrate:
• How our expanding coverage stacks up in the customer’s neighborhood with a fast LTE network.
• Why T-Mobile plans and services enable customers to live unlimited, stay connected and go further.
• Completing training on in-store experience, new skills, processes, systems and resources.
• Maximizing time on shift, learning about innovations in wireless and technology.
• Cash Handling and Store Operations responsibilities as needed.
• Establishing relationships with T-Mobile employees across channels to:
• Own the customer experience and resolve issues, creating a seamless environment.
• Identify and hand off small business leads.
• Support team initiatives and foster an inclusive environment.

The experience you’ll bring :

• Passionate customer advocate who connects with people and enjoys what they do.
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work with peers and store leaders, learn and share ideas, while serving customers and resolving issues.
• Ability to balance customer needs and performance goals.
• 6 months of customer service and/or sales experience; retail environment preferred.

Here’s what we offer in exchange for your world-class work:

• Competitive base pay plus milestone bonuses
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Growth potential for your career

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates encouraged to apply

This is an opportunity to join a company revolutionizing the wireless industry. We invite you to apply today!

NeverStopGrowing

GP Mobile doesn’t follow a corporate ladder; it’s a jungle gym of possibilities. We support career growth and value the drive to aim high.

GP Mobile, A T-Mobile Premium Retailer, encourages everyone to apply. We are an equal opportunity employer and welcome everyone to our team, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ and non-binary individuals, and parents.

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