Supervisor (Part Time) - CR1127

Genuine Canadian Corporation; Abbotsford; On-site; CAD 40,000 - 55,000; Full time

Job summary

A retail company in Abbotsford is seeking a Supervisor to lead customer service initiatives and support management. The ideal candidate will have retail experience, strong leadership skills, and the ability to motivate a team. The position involves overseeing daily operations, maintaining store standards, and ensuring customer satisfaction. Regular availability for shifts is required, including evenings and weekends.

Qualifications

• Retail key-holder or supervisor experience is an asset.
• High energy and enthusiastic team leader.
• Ability to motivate others.
• Capacity to lift up to 25 lbs and stand for long periods.

Responsibilities

• Provide exceptional customer service and shopping experiences.
• Process customer sale transactions and handle cash accurately.
• Assist customers with returns and exchanges.
• Oversee store operations in absence of management.
• Lead by example and demonstrate company values.

Skills

Customer service

Leadership

Sales motivation

Interpersonal skills

Effective communication

Job description

Summary

The Supervisor is a brand ambassador and acts as a “Leader on Duty” in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.

As a Supervisor, your main responsibilities will include

• Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.
• Processing customer sale transactions and accurately following cash handling procedures
• Assisting customers with returns and exchanges of merchandise
• Completing store opening and / or closing procedures
• Preparing courier for head office when required
• Communicating store information to the District Manager or other functions when required
• Assisting in merchandising, marketing and visual presentation aspects of the store
• Receiving and processing company product accurately and efficiently while preserving the organization of the backroom
• Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.
• Securing company assets by following all loss prevention policies and procedures
• Acting as a Team Leader through your ability to :
• Drive sales through leadership on the sales floor
• Assist with sales associate training and development
• Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule
• Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees
• Lead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and procedures
• Contributing to store success by accomplishing related results as needed

Experience and Skills

• Retail key-holder, team leader or supervisor experience is an asset
• High energy, enthusiastic team leader
• A history of meeting and exceeding sales goals
• Excellent leadership, interpersonal and customer service skills. Ability to motivate others.
• Working knowledge of computers
• Effective verbal and written communication skills
• Physical demands: Ability to lift up to 25 lbs; Ability to move and replace fixtures, shelves and hardware throughout the store; Ability to use ladders on a frequent basis; Capacity to stand for long periods

Availability Requirements

• Regular work frequency is required to remain an active employee.
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Scheduled working shifts from 2-8 hours in length. (applicable provincial laws apply
• Minimum number of hours is not guaranteed.