Supervisor Front End-PT

Sobeys; Nanaimo; On-site; CAD 100,000 - 125,000; Part time

Job summary

A Canadian grocery retailer in Nanaimo is seeking a dedicated Front End Supervisor to oversee staff, ensure excellent customer service, and manage department operations. The ideal candidate will have strong leadership skills, a high school diploma, and at least 12 months of relevant experience. This part-time position offers a competitive pay rate and a comprehensive rewards package, including health benefits and employee discounts.

Benefits

Competitive Benefits Package

Access to Virtual Health Care

Employee and Family Assistance Program

10% in-store discount

Learning and Development Resources

Paid Vacation

Qualifications

• Full knowledge of department operations and ability to work independently.
• Ability to work a variety of shifts including evenings and weekends.

Responsibilities

• Ensure a superior customer service experience.
• Supervise staff and monitor compliance with company policies.
• Recruit, train, and develop employees.

Skills

Customer service

Team leadership

Inventory management

Sales analysis

Education

High School Diploma

12 months experience

Job description

Overview

Requisition ID: 192130

Career Group: Store Careers

Job Category: Retail - Front End

Travel Requirements: 0 - 10%

Job Type: Part-Time

Pay Rate: $19.00-$24.50

Country: Canada (CA) | Province: British Columbia | City: Nanaimo | Location: 9464 Longwood Station Thrifty | Postal Code: V9T 6L8

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

What you’ll be doing

The Front End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well trained staff. The Supervisor will supervise the department and staff and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.

Responsibilities

• Keep work area clean and presentable at all times
• Remain current with weekly and in-store specials
• Ensure accurate labeling of products through adherence to company pricing strategies
• Foster a shopping experience that engages customers in a way that enhances loyalty, sales and profit
• Run, monitor and analyze sales data reports
• Monitor and ensure compliance with SOP, OH&S, food safety and other corporate initiatives
• Monitor execution of company inventory control procedures
• Lead department in accordance with company presentation standards
• Act as the departmental "go-to" person in charge of department, when required
• Recruit, train, develop, motivate and coach employees, and provide regular feedback to support the department leadership team
• Schedule and monitor breaks, back-ups, and other departmental activities
• Participate in the final inventory calculations
• Follow store lock-up procedures, when required
• Other duties as required

What you have to offer

• Full knowledge of department operations and skills
• Ability to work independently in a fast paced environment
• Ability to work a variety of shifts including evenings and weekends

Education

• High School Diploma
• Minimum 12 months experience

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Our Total Rewards

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, as well as life insurance and Accidental Death and Dismemberment Insurance
• Access to Virtual Health Care Platform
• Employee and Family Assistance Program
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable
• Learning and Development Resources to fuel your professional growth
• Paid Vacation
• Eligible only after working a set number of hours / days worked

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.