Supervisor, Community Programs

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A health services organization in Manitoba seeks a Supervisor to lead its Supportive Housing and Adult Day Programs. The incumbent will be responsible for developing annual goals that align with the organization’s mission and values, ensuring a dignified approach to support. This full-time position requires a strong background in management within community services and the ability to communicate fluently in both French and English. The role offers a chance to make a positive impact on the lives of residents and program participants.

Qualifications

• Post-Secondary education in volunteer management or equivalent work experience.
• Minimum 10 years in a support role with leadership experience preferred.
• Proficient in digital tools, especially Microsoft Office.

Responsibilities

• Lead Supportive Housing and Adult Day Programs.
• Develop goals aligned with organization's mission.
• Monitor and report resident outcomes.

Skills

Communication in French and English

Organizational skills

Relationship management

Training and mentoring

Confidentiality maintenance

Education

Post-Secondary education in relevant field

10+ years experience in support role

Tools

Microsoft Office (Word, Excel)

Job description

The Supervisor leads the Supportive Housing and Adult Day Programs and is responsible for developing annual goals consistent with the mission, vision and values of the organization and aligned with Person Directed Living principles. The Supervisor plans, monitors and reports on personal outcomes of residents at two Supported Housing locations and on program outcomes for Day Program participants and families. The Supervisor is responsible for creating a culture that honours and respects the human rights and dignity for each person we support, and supports their autonomy and independence, even if they experience disability and/or changes to their health. The Supervisor is responsible for all program administration, operations and staffing.

Service: Community Programs

Starting Date: April 1, 2026 or sooner

Shift and Hours of Work: 1.0 FTE - full time-currently 08:00-16:15

Pay Scale: As per established salary scale

Specifications: Assignment and hours of work are subject to change at any time as per operational requirements.

Closing Date: Open until Filled

Required Qualifications

Education and Experience

• Post-Secondary education in a relevant field such as volunteer management, disability support, community development, recreation management;
• or equivalent work experience.
• Minimum 10 years’ experience in a support role (elder care, disability support, child care, educational assistant); with three years experience leading program administration and managing staff preferred
• Proficient using digital tools in a Microsoft office environment (particularly Word and Excel)
• Experience working within the culture of Person Directed Living preferred
• Experience with documentation

Abilities and Skills

• Ability to communicate verbally in both official languages (French and English) is required;
• Proven ability to effectively plan, organize and prioritize work, and to work independently;
• Strong internal relationship management and teamwork;
• Experience training, teaching, coaching and mentoring team members;
• Ability to proactively and energetically engage with younger and older people from a variety of professional, social and cultural backgrounds;
• Must be able to maintain confidentiality and follow PHIA and FIPPA;
• Ability to demonstrate a satisfactory employment record, including attendance and;
• Current Criminal Record Check for the Vulnerable Sector and Adult Abuse Registry Check deemed satisfactory by the Employer.

Knowledge

• Actionmarguerite’s Vision, Mission and Values and Resident Bill of Rights, policies and procedures;
• Understanding and ability to champion the Person Directed Living philosophy and to assess program outcomes using Personal Outcome Measures
• Workplace Health and Safety and safe work practices; and
• W.H.M.I.S. program.

This position is designated bilingual (French/English). All staff are hired for the facility. Employees may hold more than one position in different Actionmarguerite facilities, where the sum total of hours does not exceed 1.0 full-time equivalence.