Student Assistant, Douglas College Royals Event Day

Douglas College; Coquitlam, New Westminster; Hybrid; Part time

Job summary

A leading educational institution in Metro Vancouver is looking for a Student Assistant to support event-day activities including concessions, ticket sales, and overall event management. Candidates should be enrolled in classes at Douglas College and possess strong interpersonal skills. This role offers flexible hours and the chance to engage with a diverse community while gaining valuable experience.

Benefits

Transit-accessible campuses

Excellent Health and Dental Benefits for eligible positions

Professional Development opportunities

Qualifications

• Ability to work within a team.
• Provide exceptional customer service with strong interpersonal and communication skills.
• Knowledge of soccer, basketball, and volleyball rules.

Responsibilities

• Assist in the strategic delivery of departmental events and activities.
• Manage concession sales and ticket sales.
• Operate digital/electronic scoreboard.

Skills

Customer service

Teamwork

Time management

Interpersonal communication

Education

Enrollment in at least one course at Douglas College

Job description

Overview

You’re driven and eager to delve into career exploration while enriching your educational journey. As a student yourself, you bring a unique perspective and valuable insights to ensuring other students are supported at the College. Whether it’s working alongside faculty, employees, and staff, or assisting your student peers, collaborating with diverse groups comes easily to you.

If this sounds like you, we need your talents! Apply to the Student Assistant position, and gain real-world knowledge, while creating meaningful career connections.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

Who We Are

Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

What We Offer

We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

Role Summary

The Student Assistant, Douglas College Royals Event Day will assist in the strategic delivery of departmental events and activities, i.e. Athletics Game Day events, Athletics & Recreation department events. Event Day Student Assistants are an essential component to delivery of high service oriented and best-in-class experience for the students, employees and community of our events. The responsibilities of the role vary depending on the assignment of duties for the event.

Responsibilities

• Concession Attendant – sell, track, and maintain an inventory of goods, assist with promotions, and set-up displays. Complete inventory sheets and summary sheets of sales. Cash handling experience is an asset.
• Gate Attendant / Ticket Sales – sell tickets and set-up displays, handle all promotions/draw boxes, fill out summary sheets for attendance and any other duties as required. Cash handling experience is an asset.
• Mascot – The mascot of Douglas College is “Roary”. Pump up the crowd and provide a fun atmosphere. Mascot and/or dance experience an asset.
• Scorekeeper – Complete the game scoresheet in accordance to PACWEST/CCAA sport-specific rules. Knowledge of FIFA, FIBA and FIVB rules is an asset. Includes entering team line-ups/rosters, running tally of the game scores, tracking personal fouls, timeouts, etc.
• Score Clock Operator – Operation of the digital/electronic scoreboard. Knowledge of basketball and volleyball is an asset.
• Set-up and Take Down – Assist in pre-event set-up and post-event take down of staging, flags, tents, tables, chairs, and technical equipment.
• Stats Keeper – Track all required statistical information with Stats software (e.g., PrestoStats). Strong understanding of basketball/volleyball rules and data entry skills are essential.
• Stats Spotter – Support the Stats Keeper by communicating play-by-play details and providing statistics (rebounds, assists, fouls, steals, etc.).
• Three Ball Crew (Volleyball Only) – Facilitate the “3 ball system” for the spot of volleyball; collect balls not in play, provide balls on request, and help ensure court safety.
• Webstream – Ensure live streaming of the game and recording to local storage. Knowledge of streaming platforms (Wirecast, OBS) and sports broadcasting is essential.

To Be Successful In This Role

• Ability to work within a team
• Provide exceptional customer service with strong interpersonal and communication skills
• Knowledge of soccer, basketball and volleyball rules (e.g., FIFA, FIBA)
• Ability to work with minimal supervision
• Active participant in problem solving
• Capable of multi-tasking and managing multiple priorities
• Ability to stand and sit for extended periods
• Ability to lift and move equipment as required (30 lbs)
• High attention to detail
• Work within a fast-paced environment
• Strong time management
• Cash handling, POS and basic financial reporting experience is an asset
• Experience with digital scoreboard systems (e.g., Daktronics, Nevco)
• Passion for sports, recreation, professional development and personal growth
• Highly motivated and self-initiative
• Ability to work evenings, weekends and some holidays
• Attend training sessions and orientations
• Commit to the entire season (September 1 – March 31)
• Punctual and reliable for scheduled shifts

Eligibility

Domestic students must meet ONE of the following criteria, to be eligible to work as a Student Assistant/Student Research Assistant:

• Enrolled in and maintaining a minimum of one or more (3 credit) courses at Douglas College throughout the work term
• Enrolled in and maintaining a minimum of one or more (3 credit) courses at Douglas College in the term immediately preceding the work term and intends to enroll in the term immediately following
• Enrolled in and maintaining a minimum of two or more (3 credit) courses at another accredited public post-secondary institution in BC throughout the work term
• Enrolled in and maintaining a minimum of two or more (3 credit) courses at another BC post-secondary institution in BC in the term immediately preceding the work term and intends to enroll at the same institution in the term immediately following

International students must meet ONE of the following criteria, to be eligible to work as a Student Assistant/Student Research Assistant:

• Enrolled in full-time studies at Douglas College throughout the academic year
• International student at another accredited BC post-secondary institution with a valid Study Permit that allows on/off-campus employment if eligible; proof of enrollment in full-time studies from the other institution is required.

An original copy of a Social Insurance Number (SIN) and an original Study Permit are required by law before commencing work at Douglas College.

Qualified Douglas College students will be given first preference over students of other qualifying institutions.

Additional Information

The position is located at the New Westminster/Coquitlam campuses. Hours of work: up to a maximum of 20 hours/week. The work terms are:

• Fall 2025: September 2, 2025 – December 15, 2025
• Winter 2026: January 5, 2026 – April 24, 2026
• Summer 2026: May 4, 2026 – August 16, 2026

Posting Number: 02577SA

Position Title: Student Assistant, Douglas College Royals Event Day

Anticipated Start Date: 09/02/2025

End Date: Needs a Criminal Records Check

Needs a Criminal Records Check: No

Open Date: 07/25/2025

Close Date: Open Until Filled

Minimum Number of References:

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. We welcome all people to apply, including those from groups experiencing inequity.

Click the link at the top of this page to apply directly to this posting.

Please include the following:

• Douglas College Student ID number or indicate if you are enrolled at another BC post-secondary institution
• Domestic or International student status
• Indicate the work terms you are applying for: Fall 2025, Winter 2026, Summer 2026

If selected for an interview, please bring one of the following:

• Proof of enrollment for work term from Douglas College or from another post-secondary institution
• Domestic students: proof of registration for the term immediately preceding the work term and intention to enroll for the term immediately following
• The domestic student must have been enrolled in and maintained two or more (3 credit) courses at another BC post-secondary institution in BC in the term immediately preceding the work term and indicate intention to enroll at that institution in the term immediately following

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you first find out about this employment opportunity?
• Douglas College Careers Site
• LinkedIn
• Indeed
• Social Media (Facebook, Instagram)
• Personal Referral
• Agency Referral
• Professional Association Website
• Colleges and Institutes Canada (CICAN)
• Canadian Association of University Teachers (CAUT)
• Douglas College CareerHUB
• Career Fair or Other Hiring Event
• Other
• Glassdoor

• * If you are a current or former student, please enter your student number. (Type N/A if not applicable)

• * If you are not a Canadian Citizen or Permanent Resident, do you currently have a valid Canadian work permit?
• • Yes
  • No
  • Not Applicable

• * If you have a valid Canadian work permit, please indicate expiry date and the type of work permit you hold. (Type N/A if not applicable).

• * Being eligible to work please indicate the work terms you are applying for: Fall, Winter, Summer or combination of the above.

• * Please confirm that you will maintain residency in the Lower Mainland for the duration of your employment.
• • Yes, I confirm
  • No, I am not able to meet this requirement