Store Experience Leader: Elevate Customer Moments

PetSmart Store Support Group, Inc.; Moose Jaw; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading pet services company in Moose Jaw is looking for an Assistant Store Manager Customer Experience to provide exceptional leadership and service. This role involves overseeing associate performance, managing store events, and ensuring compliance with company policies. Ideal candidates have retail leadership experience and excellent communication skills. Join us to make a meaningful impact every day in the lives of pets and their families.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule.
• Ability to react under pressure and maintain composure.

Responsibilities

• Lead and coach associates on proper processes for pet safety.
• Oversee store events and ensure compliance with policies.
• Manage expenses and drive business growth.

Skills

Retail leadership

Customer service

Communication skills

Organizational skills

Job description

A leading pet services company in Moose Jaw is looking for an Assistant Store Manager Customer Experience to provide exceptional leadership and service. This role involves overseeing associate performance, managing store events, and ensuring compliance with company policies. Ideal candidates have retail leadership experience and excellent communication skills. Join us to make a meaningful impact every day in the lives of pets and their families.