Sr. Underwriting Services & Operations Manager - Energy, Marine & Construction

Zurich; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading insurance provider in Toronto is seeking a Sr. Underwriting Services & Operations Manager to lead the Underwriting Account Servicing team. The role focuses on delivering customer-specific services, motivating the team for operational excellence, and driving improvements. This hybrid position offers a supportive culture where your voice matters and presents an exceptional opportunity for career growth.

Responsibilities

• Lead and develop the Underwriting Account Servicing team.
• Deliver customer-specific, value-added services.
• Motivate and guide the team to achieve operational excellence.

Job description

Overview

The Opportunity

Zurich Canada is seeking a Sr. Underwriting Services & Operations Manager – Energy, Marine & Construction to lead and develop our Underwriting Account Servicing team, delivering customer-specific, value-added services for large and mid-size accounts. This hybrid role reports to the VP, Head of Multinational & National Account Underwriting Operations and focuses on motivating and guiding the team to achieve operational excellence, ensuring outstanding client service, and driving continuous improvement across the Strategic Business Unit. Your leadership will influence our customer, broker, and distributor experience and help shape the business for future growth.

This is a unique opportunity to build knowledge and experience in a supportive environment where your voice matters. This is a hybrid work opportunity.