SMB Account Director - LinkedIn Talent Solutions

Next Matter; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading global professional network is seeking an SMB Account Director to engage with customers and drive growth in the SMB sector. This hybrid position involves territory planning, relationship building, and applying business acumen to meet client needs. The ideal candidate has a solid sales background, experience with HR software, and strong negotiation skills. Join us to transform the way the world works.

Qualifications

• 2+ years of applicable sales experience.
• Experience with SaaS opportunities and selling IT solutions.
• Strong negotiation and accurate forecasting skills.

Responsibilities

• Disciplined in Territory and Account Planning.
• Builds relationships with multiple stakeholders across the Customer's organization.
• Drives customer decision making by achieving shared vision.

Skills

Account Management

Renewal Retention

Territory Planning

Communication

Education

BA/BS degree or equivalent in a related field

Tools

HR software

Dynamics/D365 platform

Job description

SMB Account Director - LinkedIn Talent Solutions

• Full-time
• Workplace Type: Hybrid
• Department: GBO

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within ourSMBsector. You will be responsible for helping our customers effectively engage withoursolutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

• Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• ResearchesCustomer’s business and prepares thoughtful questions and insights in advance of customermeetings
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-leveldetail
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’sorganization
• Shifts communication style and content to fit the needs of differentstakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells withIntegrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholderstogether
• Thinks commercially and applies business acumen when crafting & negotiating commercialagreements
• Uses data and insights to support investment recommendations or overcome customerobjections
• Proactively mitigates churn risk by adopting a smart, customer-centricapproach
• Engages customers throughout to confirm and clarify value andadaptsa strategy when needed to optimizeROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customervalue
• Applies business acumen in Account Planning by considering economic, industry, and company factors with aCustomer-centriclens
• Maps all key stakeholders in an account to assess the strength of the account relationship and createaccountoutreachstrategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customersuccess
• Practiceshumility and asks for help from colleagues when faced with a challenge orunknown
• Followsbest practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Basic Qualifications:

• 2+ years of applicable sales experience

Preferred Qualifications:

• Experience with HR software
• BA/BS degree or equivalent in a related field
• Experience with SaaS opportunities and Dynamics/D365 platform
• Experience selling ITsolutions
• Knowledge of software contract terms and conditions with the ability to create fairtransactions
• Strong negotiation and accurate forecasting skills
• Experience carrying a revenue target with the ability to develop compelling strategies that deliverresults
• Excellent communication, negotiation and forecastingskills
• Demonstrated ability to find and manage high-level business in anevangelistic salesenvironment
• Ability to gather and use data to inform decision making and persuadeothers
• Ability to assess business opportunities and read prospectivebuyers
• Ability to orchestrate the closure of business with an accurate understanding of prospectneeds
• Ability to be coachable
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirectcompetitors

Suggested Skills:

• Account Management
• Renewal Retention
• Territory Planning
• Communication

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