Shift Team Lead - Customer Experience & Operations

Starbucks; Red Deer; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading coffee retail company in Red Deer is looking for a dedicated Shift Supervisor who will assist the store manager in executing operations during scheduled shifts. You will lead the team in providing legendary customer service and maintaining a positive environment. Responsibilities include training new partners, handling cash operations, and ensuring high standards of quality. The ideal candidate should have customer service experience and be capable of directing others. Join a company that values diversity and offers a supportive work culture.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to create the Starbucks Experience.
• Deliver legendary customer service with prompt service and quality products.
• Maintain a clean and comfortable store environment.

Skills

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to learn quickly

Knowledge of the retail environment

Ability to work as part of a team

Job description

A leading coffee retail company in Red Deer is looking for a dedicated Shift Supervisor who will assist the store manager in executing operations during scheduled shifts. You will lead the team in providing legendary customer service and maintaining a positive environment. Responsibilities include training new partners, handling cash operations, and ensuring high standards of quality. The ideal candidate should have customer service experience and be capable of directing others. Join a company that values diversity and offers a supportive work culture.