Shift Supervisor: Lead Service & Team Excellence

Starbucks; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffee retailer in Edmonton is seeking a Shift Supervisor to assist the store manager in executing operations and leading the team during shifts. This role involves delivering high-quality customer service, training partners, and maintaining a positive team environment. Candidates should have retail or restaurant experience and strong communication skills. Join a company recognized for its workplace culture and commitment to diversity.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deliver legendary customer service with a customer-first attitude.
• Train new partners by providing positive reinforcement and coaching.

Skills

Directing the work of others

Learning quickly

Effective oral communication

Knowledge of the retail environment

Strong interpersonal skills

Team collaboration

Job description

A leading coffee retailer in Edmonton is seeking a Shift Supervisor to assist the store manager in executing operations and leading the team during shifts. This role involves delivering high-quality customer service, training partners, and maintaining a positive team environment. Candidates should have retail or restaurant experience and strong communication skills. Join a company recognized for its workplace culture and commitment to diversity.