Shift Leader: Legendary Service & Team Coaching

Starbucks; Blackfalds; On-site; CAD 30,000 - 60,000; Full time

Job summary

A well-known coffee retailer in Blackfalds, Alberta is seeking a Shift Supervisor to assist in store operations and ensure exceptional customer service. Responsibilities include managing store tasks, training partners, and maintaining a positive store culture. Ideal candidates will have customer service experience and strong interpersonal skills. Join a dynamic team in a supportive work environment.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager in executing store operations.
• Provide legendary customer service during scheduled shifts.
• Delegate tasks to create a positive environment.
• Model Starbucks guiding principles.

Skills

Customer service experience

Ability to direct the work of others

Ability to learn quickly

Effective oral communication skills

Knowledge of the retail environment

Strong interpersonal skills

Team player

Job description

A well-known coffee retailer in Blackfalds, Alberta is seeking a Shift Supervisor to assist in store operations and ensure exceptional customer service. Responsibilities include managing store tasks, training partners, and maintaining a positive store culture. Ideal candidates will have customer service experience and strong interpersonal skills. Join a dynamic team in a supportive work environment.