Service Assistant, Toronto

Lucid Motors; Toronto; On-site; CAD 42,000 - 59,000; Full time

Job summary

A leading automotive company in Toronto seeks a Service Assistant to ensure smooth daily operations in the service team. Responsibilities include providing top-tier customer service, assisting with vehicle inspections, and supporting technicians with minor repairs. Candidates should have basic automotive knowledge, strong organizational skills, and the ability to work in a fast-paced environment. Full-time availability, including weekends, is required.

Benefits

Medical insurance

Dental insurance

401k

Vacation time

Qualifications

• Must be 18 years of age or older.
• Willingness to obtain forklift certification post hire.
• Ability to stand and walk for extended periods.

Responsibilities

• Provides a world-class customer experience to all clients.
• Assists with vehicle pickups and deliveries.
• Helps technicians with basic repairs.

Skills

Basic automotive knowledge

Strong organizational skills

Excellent communication skills

Ability to multitask

Job description

Overview

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
• Assist technicians with basic repairs in the shop
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications

• 18 years of age or older
• Basic automotive knowledge
• Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Ability to stand and walk for extended periods of time
• Full-time, including weekends or extended hours during busy periods
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Compensation & Benefits

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job‑related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Base Pay Range (hourly)
$42,400 - $58,300 CAD

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

EEO Statement

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.