Senior Product Designer, Platform

T-Net British Columbia; Vancouver; Hybrid; CAD 128,000 - 174,000; Full time

Job summary

A technology company is seeking a Senior Product Designer to lead the evolution of their platform. This role requires collaboration with product and engineering teams to deliver user-centered solutions in a hybrid work environment. Ideal candidates have over five years of experience in product design, particularly in SaaS, and possess strong communication skills. The position is based in Metro Vancouver, requiring in-office attendance a minimum of 2 days per week.

Benefits

Competitive salary with benefits

Flexible time off policy

$2000 annual counseling benefit

Qualifications

• 5+ years experience in Product Design, UX Design, or related discipline.
• Track record of successfully shipping products and solving customer problems.
• Deep understanding of good user experience, IA, and visual design.

Responsibilities

• Lead the evolution of the platform by designing user-friendly solutions.
• Conduct user research and usability testing.
• Collaborate closely with product management and engineering teams.

Skills

Product Design

User Experience (UX)

SaaS experience

Communication skills

Education

Design degree or relevant experience

Tools

Figma

Job description

We're looking for a Senior Product Designer to lead the evolution of our platform as we scale our multi-product ecosystem. This role is open to candidates near one of our hubs (Burnaby, Calgary, or Toronto). We work in-office a minimum of two days per week on designated Anchor Days to stay connected and collaborative.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

The Platform Team is working on very large and complex projects to help improve our multi-product experiences for our customers. Our job as the platform team is to design and build unified experiences, create frameworks and tools, and help our product teams deliver value to our customers faster with our platform infrastructure.

What you'll work on

• Join a diversely skilled design team using modern design tools
• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
• Be responsible for balancing speed and quality
• Advocate for our customers by knowing them and their needs inside out
• Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
• Coach and mentor fellow designers on a range of design practices
• Provide thoughtful feedback in team critiques
• Break down complex concepts into smaller, more manageable pieces
• Write research plans and conduct user research interviews, usability testing, and analysis
• Leverage product data and metrics to drive design decisions and measure product success
• Be able to adapt your process to the needs of the situation

What you'll bring

• 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus
• Experience as an interactive designer with product experience. SaaS experience is a bonus
• A track record of successfully shipping products, solving customer problems and moving company metrics
• Deep understanding of good user experience, IA, and visual design
• Experience with modern design tools (Figma) and the willingness to adopt new tools as needed
• A strong understanding of web technologies
• A design degree or relevant experience with platform and/or application design
• Humility plus strong opinions that are loosely held

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Clio is more than just a tech company—we are a global leader transforming the legal experience for all by bettering the lives of legal professionals and increasing access to justice.

Summary:

We're looking for a Senior Product Designer to lead the evolution of our platform as we scale our multi-product ecosystem. This role is open to candidates near one of our hubs (Burnaby, Calgary, or Toronto). We work in-office a minimum of two days per week on designated Anchor Days to stay connected and collaborative.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.

The Platform Team is working on very large and complex projects to help improve our multi-product experiences for our customers. Our job as the platform team is to design and build unified experiences, create frameworks and tools, and help our product teams deliver value to our customers faster with our platform infrastructure.

What you'll work on

• Join a diversely skilled design team using modern design tools
• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them
• Be responsible for balancing speed and quality
• Advocate for our customers by knowing them and their needs inside out
• Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes
• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions
• Coach and mentor fellow designers on a range of design practices
• Provide thoughtful feedback in team critiques
• Break down complex concepts into smaller, more manageable pieces
• Write research plans and conduct user research interviews, usability testing, and analysis
• Leverage product data and metrics to drive design decisions and measure product success
• Be able to adapt your process to the needs of the situation

What you'll bring

• Excellent communication skills
• 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus
• Experience as an interactive designer with product experience. SaaS experience is a bonus
• A track record of successfully shipping products, solving customer problems and moving company metrics
• Deep understanding of good user experience, IA, and visual design
• Experience with modern design tools (Figma) and the willingness to adopt new tools as needed
• A strong understanding of web technologies
• A design degree or relevant experience with platform and/or application design
• Humility plus strong opinions that are loosely held

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $128,400 to $151,000 to $173,600 CAD.Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.