Senior Operations Associate

Computacenter; Ottawa; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading technology partner is seeking an Operations Associate in Ottawa to support administrative coordination, compliance tracking, and office operations. Responsibilities include managing security clearance processes, providing executive support, and coordinating office logistics. The ideal candidate has over five years in an administrative role, excellent organizational skills, and proficiency in Microsoft Office. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Long-term career opportunities

Attractive benefit plans

Qualifications

• 5+ years of experience in an administrative or operations role.
• Advanced knowledge of Canadian Federal Government Security clearance program.
• Ability to handle confidential information with discretion.

Responsibilities

• Manage security clearance processes and incident reporting.
• Provide executive support including calendar management and travel arrangements.
• Coordinate office operations including supplies and vendor payments.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Confidentiality

Tools

Microsoft Office Suite

Concur

DocuSign

Job description

About the role

We are seeking a highly organized and proactive Operations Associate to support our Canadian operations team. This role involves a mix of administrative coordination, compliance tracking, and office support. The ideal candidate is detail-oriented, adaptable, and comfortable managing a wide range of tasks across departments.

What you'll be doing

• Meet Canadian Federal Government Security clearance requirements to obtain secret clearance
• FSC and DSC security clearance
• Manage security clearance processes, presentations and incident reporting and audits.
• Alarm system – Maintain users and quarterly review
• OLG renewal – bi-annual.
• Provide executive support including calendar management, meeting coordination, travel arrangements (flight passes, use and purchase), and reminders.
• Process and approve expense claims and purchase requests using Concur and other systems.
• Serve as backup for other administrative staff, ensuring continuity of operations.
• Maintain attendance records, PTO tracking, and staff service recognition.
• Coordinate office operations including supplies, vendor payments and leasehold improvement tracking.
• Oversee Controlled Goods compliance including staff vetting and reporting.
• Support internal documentation workflows including DocuSign and business card requests.
• Assist with staff events, team-building activities and general office logistics.
• Respond to ad hoc requests from staff and leadership with professionalism and discretion.

What you have

• Min. 5+ years of experience in an administrative, operations or executive support role.
• Advanced knowledge of Canadian Federal Government Security clearance program.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite; experience with Concur, DocuSign and other business tools is an asset.
• Ability to handle confidential information and sensitive tasks with discretion.
• Comfortable working independently while supporting multiple stakeholders.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in Ontario and Toronto. www.computacenter.com/us