Senior Global Payroll Manager

SOCi; Canada; Hybrid; CAD 87,000 - 140,000; Full time

Job summary

A leading marketing solutions provider is seeking a Senior Global Payroll Manager to oversee payroll operations across the U.S., Canada, and other global regions. The ideal candidate should have 8-10 years of payroll management experience and expertise in U.S. and Canadian payroll, focusing on British Columbia and Ontario. Responsibilities include end-to-end payroll processing, compliance assurance, and managing vendor relationships. SOCi offers a comprehensive benefits package and a hybrid work model once offices are established.

Benefits

Health insurance plans

Flexible paid time off

401(k) plan with employer match

Qualifications

• 8-10+ years of payroll experience, with 3+ years in multi-country payroll.
• In-depth knowledge of U.S. and Canadian payroll regulations.
• Experience with global payroll providers is a must.

Responsibilities

• Oversee end-to-end payroll processing in the U.S. and Canada.
• Ensure compliance with all local, state, and federal regulations.
• Manage payroll inputs, including new hires and terminations.

Skills

Payroll management for multiple countries

Compliance expertise

Analytical skills

Communication skills

Problem-solving

Education

Certified Payroll Professional (CPP) or equivalent

Tools

UKG

HRIS integrations

Job description

Overview

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for an experienced Senior Global Payroll Manager to oversee payroll operations across the U.S., Canada, and additional global regions. The ideal candidate brings deep compliance expertise, exceptional attention to detail, and hands-on experience managing payroll for multiple countries. This role requires strong knowledge of U.S. payroll regulations and Canadian payroll—specifically British Columbia (BC) and Ontario (ON)—with the ability to interpret and apply complex statutory requirements.

You will own payroll end-to-end, manage third-party vendors, partner with HR and Finance, and ensure accurate, timely, and fully compliant payroll processing across all regions.

SOCi expects to pay a base salary in the range of $87,000 to 140,000 CAD base plus bonus. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.

Who We Are

SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before. SOCi is recognized by Fast Company as one of the World's Most Innovative Companies, and is trusted by nearly 1,000 top brands—including Ford, Ace Hardware, Kumon, Liberty Tax, and more—to automate and optimize local marketing tasks across all locations. Founded in 2012 and backed by leading strategic investors, SOCi is transforming how multi-location brands manage and scale their marketing efforts. You can view our Awards and Accolades here!

How You'll Make an Impact

Global Payroll Operations

• Lead end-to-end payroll processing for employees in the U.S. and Canada (with expert-level focus on BC and ON), as well as other international locations.
• Ensure payroll accuracy, timeliness, and compliance with all federal, state, provincial, and local regulations.
• Validate calculations for U.S. federal/state taxes and Canadian EI, CPP, provincial taxes, employer health tax (ON), statutory holiday pay, vacation entitlements, and termination requirements.
• Manage payroll inputs including new hires, terminations, bonuses, commissions, deductions, and benefits changes.
• Reconcile payroll reports and partner with Accounting on month-end close activities.

Compliance & Regulatory Oversight

• Serve as the subject-matter expert for U.S. payroll laws and Canadian payroll compliance in BC and Ontario.
• Maintain compliance with employment standards, tax laws, statutory benefits, remittances, year-end reporting, and record-keeping requirements.
• Lead year-end filings including W-2/W-3, T4/T4A, ROEs, and other statutory documents.
• Monitor legislative changes across regions and update internal processes accordingly.
• Support internal and external audits, ensuring strong internal controls.

Vendor & Systems Management

• Manage relationships with payroll vendors, global payroll providers, and EOR partners.
• Oversee SLAs, troubleshoot issues, and ensure seamless payroll operations across countries.
• Optimize payroll systems, automation, and data integrity across HRIS and accounting platforms.

Cross-Functional Collaboration

• Partner with HR, Finance, Legal, and international teams on payroll requirements, compensation changes, and global expansion.
• Assist with payroll setup in new countries, including compliance research, system configuration, and vendor selection.
• Provide payroll expertise and guidance to leaders and employees across time zones.

Reporting & Analytics

• Prepare payroll summaries, reconciliations, and variance analyses for leadership.
• Track payroll expenses, headcount changes, statutory accruals, and audit documentation.
• Recommend process improvements to increase accuracy, efficiency, and compliance.

What You'll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
• Must Have:
• 8-10+ years of payroll experience, including 3+ years supporting multi-country payroll.
• Strong, hands-on knowledge of U.S. payroll, including federal, state, and local taxes, wage laws, and year-end filings. Expert understanding of British Columbia and Ontario payroll, including EI/CPP, provincial taxes, statutory holidays, vacation rules, employment standards, and year-end reporting (T4/T4A, ROEs).
• Experience with global payroll providers (UKG, Deel, Remote, Playocity, etc.) and HRIS integrations. UKG is a must.
• Proven track record of owning payroll processes end-to-end with high accuracy.
• Strong analytical skills and advanced proficiency in Excel.
• Excellent communication, problem-solving, and cross-functional collaboration skills.

Desired Skills (but not required):

• CPP (Certified Payroll Professional), PCP/CPM (Canadian Payroll certifications), or Global Payroll Certification.
• Experience supporting a distributed or hyper-growth workforce.
• Experience working with EOR structures and global expansion.

What SOCi Provides to You

• Comprehensive Benefits Package (full-time permanent, non-contract roles only)
• • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) plan with employer match
• Flexible Work Environment (full-time, non-contract roles only)
• • Flexible paid time off
  • Quarterly wellness days
  • Paid holidays
  • Unique employee engagement programs
• Empowering Career Growth and Success

What's Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe!

Our collaborative, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information.

SOCi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at SOCi, you will be required to complete an E-Verify check to confirm your eligibility to work in the United States (if applicable).

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