Senior Banking Team Leader – Client Experience & Growth

CIBC; Iqaluit; On-site; CAD 75,000 - 85,000; Full time

Job summary

A leading Canadian bank is looking for a dedicated professional to lead a team in Iqaluit, Nunavut. You will coach and develop high-performing financial services professionals to enhance client experiences and achieve shared goals. The successful candidate should be passionate about people, possess a Mutual Funds License, and be ready to engage with clients dynamically. This position requires flexibility with working hours, including evenings and weekends, to ensure excellent service delivery.

Benefits

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• Experience providing coaching and hands-on support to meet team goals.
• Passion for developing and growing team members' abilities.

Responsibilities

• Lead a team to deliver an exceptional client experience.
• Create a culture of teamwork to serve clients effectively.
• Monitor performance and implement action plans to improve results.

Skills

Banking Operations

Client Service

People Management

Results-Oriented

Education

Current accreditation and good standing Mutual Funds License

Job description

A leading Canadian bank is looking for a dedicated professional to lead a team in Iqaluit, Nunavut. You will coach and develop high-performing financial services professionals to enhance client experiences and achieve shared goals. The successful candidate should be passionate about people, possess a Mutual Funds License, and be ready to engage with clients dynamically. This position requires flexibility with working hours, including evenings and weekends, to ensure excellent service delivery.